VMware
Jalil Mickles
Pineville,LA
Summary
Business-minded with 7 years of experience in supporting server environments. Determined and focused in managing network infrastructure and optimizing environment while reducing redundancy. Dynamic team player when interfacing with other staff members, vendors and end-users.
Overview
13
13
years of professional experience
Work History
Overnight Market Delivery Supervisor
Lowes
06.2023 - Current
- Evaluates supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors.
- Complete timely and accurate daily logs to keep internal reporting accurate and track materials movements.
- Build and motivate warehouse team to consistently accomplish operations goals and exceed performance targets.
- Offer expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability.
- Reduce late deliveries by closely monitoring driver schedules and adjusting routes as needed.
- Boost warehouse operations performance by overseeing dispatching and setting optimal employee schedules.
- Receive and stage up to 400 appliances a night.
- Oversee warehouse staff and maintain efficiency in fast-paced environment.
- Track production and quality control systems to proactively identify deficiencies.
- Enhance inventory accuracy by conducting regular audits and implementing efficient tracking systems.
Store Manager
Lowes Home Improvment/Walmart
02.2019 - 06.2023
- Managed inventory control, cash control and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Monitored customer quality metrics and took proactive steps to implement resolutions and restore acceptable levels.
- Logged operational documents, store-to-store transfers and shipment receipts as set forth in company policy.
- Reduced company expenditures and met budget targets by closely
monitoring, tracking and controlling expenses. - Approved regular payroll submissions for over 150 employees using Kronos.
- Completed daily cash functions like account tracking, payroll and wage allocations, budgeting, donating and all types of cash and banking reconciliations.
- Increased efficiency and team productivity by promoting adherence to operational best practices and company policies
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements
- Managed inventory control, cash control, and store opening and closing procedures.
Cable Field Field Supervisor
AM Communication Services LLC
10.2018 - 02.2019
- Met with customers and prospective business partners to explore new markets, technology and innovation strategy
- Provided training on use, troubleshooting and calibration of equipment
- Tested cables using tools such as volt-OHM meters, spectrum analyzers and signal level meters
- Completed new connects, reconnects, disconnects and service changes for residential and commercial customers
- Set up networks and computers for business and residential customers
- Planned layouts and ran cable into buildings and through walls, attics and crawl spaces
- Responded to service requests during and after business hours
- Analyzed user-generated trouble tickets to determine causes of problems and took appropriate action for resolution
- Implemented company policies, technical procedures and standards for preserving integrity and security of data, reports and access
- Evaluated performance and progress, and made proactive adjustments
- Kept teams on task and completing milestones on time
- Met with customers to resolve issues and build productive relationships
- Planned and scheduled field activities according to set time lines and order of operations
- Led team of technicians to provide phone, internet, and cable television services to over 2000 homes
- Supervised field operations teams to complete projects within established timelines
- Investigated issues and developed effective solutions
- Built and nurtured relationships with customers and vendors to maximize profit potential
Network Administrator
United States Marine Corps
02.2016 - 07.2018
- Lead small teams of Marines to provide communications to hundreds senior ranking Marines cabling over hundreds of assets via CAT-6, CAT-5, CAT-3, WD-1, and fiber lines.
- Supervised and assisted in monthly inventory and preventative maintenance of over two hundred pieces of communications equipment totaling in over $5.6 million. Allowing Marines to effectively provide communications to thousands of users
- Maintained network hardware and software and monitored network to support network availability to end users.
- Provided service to users via radio, satellite, computers, VOIP phones, and Video Teleconference System.
- Constructed communications network for sensitive transmissions for over 200 users.
- Daily experience with Microsoft Office Suite.
- Led cyber networking teams to provide secure internet, and telephony services to hundreds of users.
- led team to read/follow blueprints and schematics to correctly place equipment and cables.
- Recorded information, shortages, and discrepancies to keep records current and accurate.
- Developed inventory reports to provide management with comprehensive data on inventory levels monthly.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
Facilitator, Course Instructor
Unite States Marine Corps
11.2016 - 02.2017
- Provided Marine Corps with over 1000 new leaders trained on subjects ranging from team building and basic leadership skills to tactical communications equipment
- Facilitated training for associates through daily coaching and mentor ship
- Lead instructor for Leadership Morals and Ethics class, 5 Types of Leadership, Leaders 101, and Identifying Strengths
- Coached and Guided 20 Marines to pass physical fitness, and combat fitness test
- Chief instructor on Junior Leaders Seminar
- Graduated honor student and honor squad 6 times
- Established positive interactive classroom environment.
Tactical Switchboard Operator
United States Marine Corps
12.2013 - 09.2016
- Supervised From 50 to 60 inventory control personnel to support correct goods management and achievement of performance goals.
- Reviewed and monitored inbound inventory, outbound shipments and book adjustment transactions.
- Monitored completeness, accuracy and compliance during inventory transactions.
- Installed data and telephone cable lines between outside underground or pole lines and residential buildings.
- Tested cables using tools such as volt-OHM meters, spectrum analyzers and signal level meters.
- Performed troubleshooting of systems with techniques such as speed and ping tests.
- Installed and configured new devices and system components.
- Planned layouts and ran cable into buildings and through walls, attics and crawl spaces.
- Worked closely with network administrators and server engineers to deliver quality service.
- Analyzed user-generated trouble tickets to determine causes of problems and took appropriate action for resolution.
- Trained and supported end-users with software, hardware and network standards and use processes.
- Managed a team of over 20 network administrators and provided secure telephone services.
Cable Technician
United States Marine Corps
05.2011 - 11.2013
- Conducted inventory control checks and maintained equipment to keep warehouse well-stocked and equipment in good working order.
- Placed incoming inventory in optimal storage locations to promote continued accuracy and easy retrieval.
- Spliced cables, using hand tools, or mechanical equipment.
- Ran and tipped Category 5, Category 3 cable, WD 1A/TT and WD - 1/TT wire.
- Experienced with DR - 8, DR – 5, RL – 159 wire reel, RL – 39 wire reel, and 26 pair cables.
- Completed Marine Corps courses Telecommunications Technicians Course, A+ Cisco Certificate, and Net + Cisco Certificate.
- Ran and connected fiber lines.
- Applied functional knowledge and troubleshooting abilities to isolate and diagnose diverse faults.
- Efficiently installed electrical systems and components with careful analysis of technical schematics and specifications.
- Completed physical inventory counts each month.
- Analyzed inventory trends to identify and prepare for potential issues and discrepancies.
Skills
- Team building
- Diagnosis and Troubleshooting
- Corporate Systems
- Critical Thinking and Analysis
- Company Inventory Oversight
- Inventory Reporting
- Leadership
- Microsoft Office Suite
- Fast learner
- Staff training and development
- Data Communications
- Telephone Communications
- Quality Control
- Warehouse Organization
- Inventory Management Strategy
- Blue Yonder
- Standing/sitting forklift
Certification
Getting Started with AI using IBM Watson
Introduction to Artificial Intelligence (AI)
Getting Started with AI using IBM Watson
This course deep dives into how IBM Watson works, and made me familiar with its use cases and real life client examples. I also learned how AI processes unstructured data, can take over past human limitations, supports humans when making decisions, and improves performance by sharing some of the best data,
Introduction to Artificial Intelligence (AI)
Throughout this course I learned how to Deduce how to gain strategic advantage through the use of different kinds of intelligence, evaluate the appropriateness of a business application for natural language processing, evaluate the appropriateness of a business application for robotics, assess the impact of AI on the future of work and society, and develop a road map for an organization to gain strategic advantage through the use of artificial intelligence.
Software
Microsoft Suite
Cisco
Teo
Blue Yonder
Workday
Genesis
My Red Vest
Brass ring
Bunzl
Lowes Enterprise Dashboard
Sterling
Power BI
Integrated Management System (IMS)
Work Preference
Work Type
Full TimeLocation Preference
RemoteImportant To Me
Company CultureWork-life balanceCareer advancementHealthcare benefits401k matchFlexible work hoursWork from home optionPersonal development programsStock Options / Equity / Profit SharingPaid time offPaid sick leaveTimeline
Overnight Market Delivery Supervisor
Lowes
06.2023 - Current
Store Manager
Lowes Home Improvment/Walmart
02.2019 - 06.2023
Cable Field Field Supervisor
AM Communication Services LLC
10.2018 - 02.2019
Facilitator, Course Instructor
Unite States Marine Corps
11.2016 - 02.2017
Network Administrator
United States Marine Corps
02.2016 - 07.2018
Tactical Switchboard Operator
United States Marine Corps
12.2013 - 09.2016
Cable Technician
United States Marine Corps
05.2011 - 11.2013