Jalin Frye
Jacksonville,FL
Summary
Reliable retail and operations professional with 7+ years of experience in customer service, team leadership, and high-volume environments. Skilled at training staff, managing operations, and delivering exceptional customer experiences, seeking a supervisory or team lead role.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Cashier/ Team Lead
Total Wine & More
Jacksonville, Florida
04.2025 - Current
- Provide fast, friendly service to 100–150+ customers per shift, including weekends, holidays, and peak periods
- Accurately process cash and digital transactions while maintaining strong register accuracy
- Assist customers with product questions and promotions to support positive shopping experiences
- Stock, rotate, and organize inventory to maintain sales floor readiness
- Fulfill online and in-store pickup orders accurately and on time
- Train and support new hires on register procedures and customer service standards
Loss Prevention
Ross Dress For Less
Jacksonville, Florida
06.2023 - 12.2024
- Monitored sales floor and registers to prevent theft and reduce shrink
- Processed cash and card transactions accurately for 80–120+ customers per shift
- Observed, documented, and reported suspicious activity per company policies
- Supported loss prevention efforts and maintained safe, organized store environment
- Trained new hires and assisted during high-traffic periods, weekends, and holidays
Wingman/ Crew Lead
College Hunks
Jacksonville, Florida
08.2021 - 09.2024
- Support high-volume moving and hauling operations, completing 3–6 jobs per shift across residential and commercial locations
- Assist with transporting 50–100+ lb furniture, appliances, and materials while adhering to safety standards
- Contribute to efficient job execution, helping crews meet schedules and maintain service quality
- Deliver consistent, professional customer service that supports positive reviews and repeat business
- Collaborate with drivers and crew members in 2–4 person teams to maintain organized workflows and safe job sites
Education
High School Diploma - undefined
Sandalwood High School
Jacksonville, Florida01.2021
Certification
Class D Unarmed Security License
Timeline
Cashier/ Team Lead
Total Wine & More
04.2025 - Current
Loss Prevention
Ross Dress For Less
06.2023 - 12.2024
Wingman/ Crew Lead
College Hunks
08.2021 - 09.2024
High School Diploma - undefined
Sandalwood High School