Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Jalin Gail

Taylors,SC

Summary

Adaptable and customer-centric professional with eight years of expertise in retail and delivery services, specializing in elevating customer experiences and enhancing product knowledge. Proven ability to educate customers and provide tailored solutions, resulting in improved satisfaction and sales. Skilled in operating POS systems and managing transactions, with a strong commitment to organizational excellence, and effective communication.

Overview

8
8
years of professional experience

Work History

Independent Contractor

Instacart
11.2020 - Current
  • Complete orders and deliveries efficiently and in a timely manner.
  • Manage multiple orders concurrently
  • Keep client satisfaction high by consulting closely at various stages and incorporating important feedback.
  • Adapt quickly to changes in item availability and customer requests.
  • Maintain a clean and organized vehicle for safe transportation of items

Sales Agent

Best Buy
Charlotte, NC
06.2023 - 01.2025
  • Provided exceptional customer service to resolve inquiries and issues promptly.
  • Conducted product demonstrations to showcase features and benefits effectively.
  • Identified customer needs and found the full solution via additional service and product recommendations.
  • Trained new sales agents on processes, product knowledge, and best practices.
  • Maintained updated knowledge through continuing education and advanced training.

Key Holder/Cashier

Buddha's Bazaar
05.2022 - 06.2024
  • Managed key holder responsibilities such as opening and closing the store, securing deposits, and setting alarms.
  • Ensured compliance with store policies and safety regulations during shifts.
  • Handled cash register, processed transactions, and maintained accurate records.
  • Organized merchandise displays to enhance product visibility and customer engagement.
  • Provided customer service including cashiering, merchandising and restocking shelves.

Education

B.S. - Biochemistry

Clemson University
Clemson, SC
08.2022

Skills

  • Customer service and support
  • Time management
  • Upselling and cross selling
  • Product demonstrations
  • Effective communication
  • Computer literacy
  • Problem solving
  • Cash handling
  • Client relationship management
  • POS systems

Accomplishments

  • Over 1500 deliveries completed through Instacart, maintaining a Customer Rating of 4.96

Timeline

Sales Agent

Best Buy
06.2023 - 01.2025

Key Holder/Cashier

Buddha's Bazaar
05.2022 - 06.2024

Independent Contractor

Instacart
11.2020 - Current

B.S. - Biochemistry

Clemson University

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