Summary
Overview
Work History
Education
Skills
Personal Information
Websites
Timeline
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Jalisa Kinds

Boston,MA

Summary

Dynamic administrative professional with a proven track record at Kirkland & Ellis LLP, excelling in document management and compliance. Adept at coordinating complex meetings and events, I enhanced operational efficiency and achieved a 95% same-day resolution rate for internal inquiries. Proficient in Adobe Acrobat and skilled in fostering collaborative team environments.

Overview

8
8
years of professional experience

Work History

Guest Services Assistant

Kirkland & Ellis LLP
Boston, MA
09.2024 - Current
  • Process over 150 legal documents weekly for compliance using Adobe Acrobat and firm templates.
  • Operate high-volume print/scan/copy machines (Canon, Ricoh), using specialized tools like VeloBind and GBC binders.
  • Coordinate office supply orders, inventory audits, and facilities requests via ServiceNow and internal tracking tools.
  • Assist IT and HR with new hire onboarding: setup of workstations, badge access, and welcome materials.
  • Facilitate interdepartmental office moves, ensuring minimal disruption and compliance with facilities protocol.

Front Desk Receptionist

InterContinental Hotel - SPA InterContinental
Boston, MA
03.2024 - 09.2024
  • Scheduled and managed 20-30 daily spa appointments using Book4Time software.
  • Oversaw membership renewals, gift card transactions, and service payments through Opera PMS.
  • Delivered five-star guest service in a luxury hospitality environment, enhancing repeat bookings.
  • Maintained front desk cleanliness and implemented COVID-safe protocols for guest interaction.

R&D Administrative Assistant

Philips North America - Connected Care Division
Cambridge, MA
06.2022 - 03.2023
  • Provided operational support to VP, lab managers, and a team of 50+ engineers and researchers.
  • Processed 20-30 purchase requisitions weekly through Ariba; reconciled corporate card charges via Concur.
  • Managed onboarding/offboarding of staff: asset tracking, IT setup, security clearance, and workspace prep.
  • Organized company-wide town halls, lab tours, and quarterly team-building events.
  • Played a key role in the Employee Engagement Committee, improving hybrid engagement activities.

Administrative Assistant - Biotech & IP Group

Nelson Mullins Riley & Scarborough LLP
Boston, MA
02.2020 - 05.2022
  • Managed docketing support and correspondence for 10+ attorneys in the Intellectual Property practice.
  • Handled 300+ legal and client emails per week; ensured proper electronic filing and client communication.
  • Processed 50+ vendor invoices daily using Chrome River and worked directly with Finance for reconciliations.
  • Coordinated marketing budgets and law firm events with vendors and internal teams.
  • Implemented a tracking system for internal conflict resolution inquiries, achieving 95% same-day resolution.

Executive Assistant

Mass STEM Hub / One8 Foundation
Boston, MA
11.2019 - 01.2020
  • Supported 5-person executive team with calendar management, travel arrangements, and board prep.
  • Conducted research and developed PowerPoint decks for donor meetings and strategic planning.
  • Managed supply inventory and worked with Office Depot, Amazon Business, and Staples for orders.
  • Created and maintained digital filing system to organize executive materials.

Administrative Assistant - Investment Division

John Hancock Investments
Boston, MA
08.2018 - 10.2019
  • Provided administrative support to a team of 40, including Directors and Portfolio Managers.
  • Tracked team expenses, processed reimbursements via Concur, and trained new hires on reporting systems.
  • Managed logistics for quarterly off-sites and monthly investment meetings; booked travel through Egencia.
  • Led the rollout of a digital expense reporting system, reducing errors and improving audit trail integrity by 25%.
  • Drafted internal communications and created SharePoint pages for departmental updates.

Administrative Coordinator

Boston Public Health Commission - Welcome Family Program
Boston, MA
08.2017 - 08.2018
  • Supported a team of five public health nurses in patient outreach and scheduling.
  • Automated patient communication templates and improved case tracking across Excel and internal MIS platforms.
  • Processed medical purchase orders and assisted with grant reporting using Massachusetts DPH portal.
  • Maintained compliance by uploading and auditing weekly program data into state-run health systems.

Education

Bachelor of Science - Business Administration & Management, Business Analytics

Suffolk University
Boston, MA
05-2017

Skills

  • Calendar and travel management
  • Legal administration and docketing
  • Document management and compliance
  • Meeting and event coordination
  • Purchase order processing
  • Budgeting and invoice reconciliation
  • Salesforce proficiency
  • Microsoft Office 365 expertise
  • Adobe Acrobat Pro skills
  • Expense management systems
  • Workday knowledge
  • PerfectLaw familiarity
  • ServiceNow experience

Personal Information

Timeline

Guest Services Assistant

Kirkland & Ellis LLP
09.2024 - Current

Front Desk Receptionist

InterContinental Hotel - SPA InterContinental
03.2024 - 09.2024

R&D Administrative Assistant

Philips North America - Connected Care Division
06.2022 - 03.2023

Administrative Assistant - Biotech & IP Group

Nelson Mullins Riley & Scarborough LLP
02.2020 - 05.2022

Executive Assistant

Mass STEM Hub / One8 Foundation
11.2019 - 01.2020

Administrative Assistant - Investment Division

John Hancock Investments
08.2018 - 10.2019

Administrative Coordinator

Boston Public Health Commission - Welcome Family Program
08.2017 - 08.2018

Bachelor of Science - Business Administration & Management, Business Analytics

Suffolk University

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