Jalisa Leary
Williamston,NC
Summary
Dynamic professional with experience as a Survey Representative at KW Call Center Services, adept in data analysis and customer feedback collection. Proven ability to enhance survey methodologies while fostering effective communication. Recognized for delivering exceptional service and maintaining a friendly demeanor, ensuring a positive experience for all participants.
Overview
7
7
years of professional experience
Work History
Survey Representative
KW Call Center Services
Remote, IA
05.2025 - Current
- Conducted surveys to gather customer feedback and insights.
- Communicated effectively with participants to ensure accurate responses.
- Collaborated with team members to improve survey processes and methods.
- Communicated with customers regarding their satisfaction levels.
- Used computers or specified forms to compile, record and code results or data from interview or survey.
Transfer Specialist
MV Realty
02.2021 - 04.2023
- My job title at MV Realty was a transfer specialist, I would take inbound and outbound calls from home owners, then transfer the call over to one of the agents. This was a work from home job with a real estate company.
Front Desk Receptionist
Rodeway Inn and Suites
11.2019 - 12.2020
- My job title at Rodeway Inn was a front desk receptionist, here at this hotel I checked guests in and out. That was my responsibility and also being polite that is also one of my qualities, I'm very friendly.
Education
High School Diploma - General High School Curriculum
Bertie High School
Windsor, NC06-2016
Skills
- Data analysis
- Survey methodology
- Statistical software
- Report writing
- Customer feedback
- Telephone communication
Timeline
Survey Representative
KW Call Center Services
05.2025 - Current
Transfer Specialist
MV Realty
02.2021 - 04.2023
Front Desk Receptionist
Rodeway Inn and Suites
11.2019 - 12.2020
High School Diploma - General High School Curriculum
Bertie High School