Jalisia Solomon
Smyrna,USA
Summary
Hospitality professional prepared for this role with comprehensive experience in high-energy environments. Proven ability to create memorable guest experiences and maintain well-organized bar area. Reliable team player and adaptable to changing needs, showcasing skills in mixology and customer interaction.
Overview
11
11
years of professional experience
Work History
Bartender
Reverb Hardrock Hotel
Atlanta, GA
04.2024 - Current
- Crafted innovative cocktail recipes, enhancing customer satisfaction and experience.
- Managed inventory levels, ensuring timely stock replenishment and reducing waste.
- Trained new bartenders on mixology techniques and customer service standards..
Bartender
Restaurant 10
Atlanta, GA
10.2021 - 2024
- Mixing, garnishing and serving alcoholic and non-alcoholic drinks according to company specifications.
- Helping guests choose menu items or guiding them through drink options.
- Taking orders and making guests feel taken care of during their time at the restaurant.
- Keeping the bar stocked and clean while always providing friendly and attentive service.
- Adhering to company standards for serving alcoholic beverages.
Waitress
Rock Steady
Atlanta, GA
07.2021 - 09.2021
- Greeting and seating customers.
- Providing them with menus, making recommendations.
- Taking orders, serving dishes, and resetting tables for the next service.
Bottle Service Waitress
FIN & FEATHER
Atlanta, GA
01.2020 - 04.2021
- Specialized customer service for patrons who order an entire bottle of wine or liquor at a nightclub/lounge.
- Pour and mix drinks at their table, and take orders for food and additional beverages.
Waitress and Hostess
Tin Lizzy's Cantina
Atlanta, GA
02.2019 - 12.2019
- Greet customers.
- Serve food.
- Make drinks.
- Clean restaurant.
- Check IDs.
Food/Beverage Waiter
American Cruise Line
08.2018 - 01.2019
- Provide the perfect service experience for every Guest.
- Ensure the Guest feels important and welcome in the dining area.
- Present menu, answer questions and make suggestions regarding food and beverage.
- Serving adult beverages.
ERS Dispatcher
GEICO
Macon, GA
07.2017 - 02.2018
- Assisting customers insured with GEICO with Emergency Roadside Breakdown.
- Giving customers the proper customer interaction.
- Providing assistance so third party companies can complete the service that is needed.
Medical Expense Technician
GEICO
Macon, GA
08.2016 - 07.2017
- Using diagnostic codes to show customers injuries.
- Overseeing and handling a vast range of medical bills (CMS, UB, and NF3) accurately providing the necessary information for either an Outpatient/ Inpatient.
- Calculating the total amount of medical expenses due to the medical bill.
Cashier and Cook
Hotlanta Wings
Macon, GA
05.2015 - 08.2016
- Assisting customers.
- Preparing orders.
- Taking payments.
Education
Associate of Business Administration -
Middle Georgia State University
Macon, GA01.2026
Diploma - undefined
Jones County High School
05.2017
Skills
- Mixology techniques
- Customer service
- Inventory management
- Cocktail preparation
- Bar cleanliness
- Cash handling
- Time management
Assessments
- Receptionist, Proficient, 2020-01-01
- Customer Focus & Orientation, Highly Proficient, 2020-01-01
- Work Style: Perseverance, Highly Proficient, 2020-05-01
- Supervisory Skills: Motivating & Assessing Employees, Expert, 2020-04-01
- Medical billing, Familiar, 2019-10-01
- Call center customer service, Familiar, 2020-01-01
- Customer focus & orientation, Proficient, 2021-10-01
- Customer service, Familiar, 2021-10-01
- Work style: Reliability, Highly Proficient, 2021-12-01
- Medical receptionist skills, Proficient, 2022-01-01
- Scheduling, Proficient, 2022-02-01
Timeline
Bartender
Reverb Hardrock Hotel
04.2024 - Current
Bartender
Restaurant 10
10.2021 - 2024
Waitress
Rock Steady
07.2021 - 09.2021
Bottle Service Waitress
FIN & FEATHER
01.2020 - 04.2021
Waitress and Hostess
Tin Lizzy's Cantina
02.2019 - 12.2019
Food/Beverage Waiter
American Cruise Line
08.2018 - 01.2019
ERS Dispatcher
GEICO
07.2017 - 02.2018
Medical Expense Technician
GEICO
08.2016 - 07.2017
Cashier and Cook
Hotlanta Wings
05.2015 - 08.2016
Diploma - undefined
Jones County High School
Associate of Business Administration -
Middle Georgia State University