A driven and hard-working student continuing to excel in organization, and analyzing skills. Seeking an entry-level business role to obtain experience and knowledge into business.
Overview
4
4
years of professional experience
Work History
Sales Associates
House Of Lucky
05.2024 - Current
Provided exponential service within the workplace with strong communication with customers and workers. Taking into account inventory and making sure products come and leave the store responsibly.
Manager
Cenzo Cafe
06.2021 - 01.2024
Managed and motivated employees to be productive and engaged in work.
Accomplished multiple tasks within established timeframes.
Maintained professional, organized, and safe environment for employees and patrons.
Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Cross-trained existing employees to maximize team agility and performance.
Barista
Cenzo Cafe
06.2021 - 01.2024
Maintained a clean and organized workspace for optimal productivity and safety.
Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Contributed to a positive team environment through effective communication and collaboration with colleagues.
Cleaned counters, machines, utensils, and seating areas daily.
Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
Controlled line and crowd with quick, efficient service.