Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Jalissa Williams

Shreveport,LA
Jalissa Williams

Summary

I am an organized, goal oriented person seeking a great position in a medical office that supports physicians, nurses, and other medical staff. Motivated Job Title with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences. Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

12
years of professional experience

Work History

Olive Garden

Server
02.2023 - Current

Job overview

  • Customer service, Preparing tables

Teleperformance

Customer Service Agent (WFH)
10.2021 - 01.2023

Job overview

  • Answering phones, Problem solving, Processing payments

Ochsner/LSU

Medical Assistant
02.2020 - 08.2021

Job overview

  • Removing sutures and staples, Dressing and undressing wounds, Preparing rooms for check ups and exams

Desoto Healthcare Center

Medical Assistant
08.2019 - 02.2020

Job overview

  • Giving injections to patients while assuring comfort and kindliness, Preparing rooms for check ups and exams, Filing insurance forms and scheduling the patients appointments

Outback Steakhouse

Server
05.2017 - 02.2020

Job overview

  • Taking the food and beverage orders of the customer and must enter all orders as quickly as possible while maintaining the proper sequence
  • Servers at Outback Steakhouse must also serve the ordered food and beverages in their section as well as to other sections when other servers are busy with other duties
  • Servers also need to coordinate with the kitchen staff just to make sure that the service is on time and the quality of the food is according to the company’s standards.

Twisted Root

Cashier
06.2016 - 05.2017

Job overview

  • Receiving money from the guest for the purchase of food and beverages, Issuing correct change, Taking To-Go orders over the phone, ensuring the cleanliness of the cashier Station

Eldorado Resort Casino

Cashier/Hostess
01.2014 - 05.2016

Job overview

  • Providing customers with fast, friendly, accurate and safe service, They process Checkout and/or Return transactions, Maintaining the Self-Checkout area.

Taco Bell

Cashier
09.2012 - 01.2014

Job overview

  • Ringing up purchases, Providing exact change, Operating credit card machines, Answering questions about menu items

Education

Basic Life Support, American Heart Association
09.2021

University Overview

Remington College
Shreveport, LA

Associate Degree in Medical Assisting
01.2019

University Overview

Remington College
Shreveport, LA

Diploma in Medical Assisting
07.2018

University Overview

CCMA # H8X6F6C5, National Healthcareer Association
06.2018

University Overview

Skills

  • Patient Assessment
  • Procedures and exams assistance
  • Giving injections
  • Lab testing / Phlebotomy
  • Patient follow-up
  • Room preparation
  • Supplies management
  • Filing insurance forms
  • Scheduling appointments
  • Patient education
  • Strong Work Ethic
  • Exceptional customer service
  • Cash Handling
  • Guest Engagement
  • Professional Appearance

Timeline

Server
Olive Garden
02.2023 - Current
Customer Service Agent (WFH)
Teleperformance
10.2021 - 01.2023
Medical Assistant
Ochsner/LSU
02.2020 - 08.2021
Medical Assistant
Desoto Healthcare Center
08.2019 - 02.2020
Server
Outback Steakhouse
05.2017 - 02.2020
Cashier
Twisted Root
06.2016 - 05.2017
Cashier/Hostess
Eldorado Resort Casino
01.2014 - 05.2016
Cashier
Taco Bell
09.2012 - 01.2014
Basic Life Support, American Heart Association
Remington College
Associate Degree in Medical Assisting
Remington College
Diploma in Medical Assisting
CCMA # H8X6F6C5, National Healthcareer Association
Jalissa Williams