Madyson Koch
Tampa,FL
Summary
Proactive Server and Bartender with extensive experience managing high customer volumes during peak times and special events. Skilled in POS systems, cash handling, and maintaining clean, well-stocked workspaces. Adept at resolving customer concerns promptly and collaborating with team members to ensure exceptional guest experiences. Organized nursing student commended for hard work and academic achievement. Skilled in patient screening, care plan implementation and interdisciplinary collaboration. Experienced within healthcare setting in supportive roles and ready to expand on knowledge base through practical experience.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Server
Abby's on Miami
2021.08 - 2023.04
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Bartender
Seed and Bean Market
2021.06 - 2023.04
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Kept bar presentable and well-stocked to meet customer needs.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
Education
Bachelor of Science - Nursing
Arizona College of Nursing
Tampa, FL04.2025
Skills
- Vital signs monitoring
- Feeding Assistance
- Compassionate Care
- Electronic Charting
- Mobility Assistance
- Patient Assessment
- Anatomy knowledge
- Attention to Detail
- Certified in CPR/AED
- Infection Control
- Patient Needs Assessment
- Clinical judgment
Certification
- CPR Certified
Timeline
Server
Abby's on Miami
2021.08 - 2023.04
Bartender
Seed and Bean Market
2021.06 - 2023.04
Bachelor of Science - Nursing
Arizona College of Nursing
- CPR Certified
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