Pauline Barnes

Delivered exceptional customer service, enhancing guest satisfaction through attentive and personalized interactions.

• Collaborated with kitchen staff to ensure timely and accurate order fulfillment during peak hours.
• Trained new servers on menu offerings, service standards, and operational procedures for optimal performance.
• Managed cash register operations, ensuring accuracy in transactions and maintaining financial integrity.
• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.

• Delivered exceptional customer service, resolving inquiries and enhancing client satisfaction.
• Managed sales transactions efficiently, ensuring accuracy in cash handling and inventory tracking.
• Implemented promotional strategies that increased product visibility and boosted sales volume.
• Opened store and counted the cash register.

• Provided exceptional service to high volume of daily customers.
• Assisted in preparing salads, appetizers and desserts to speed up food service.
• Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
• Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
• Oversaw daily inventory checks, contributing to effective stock management and minimizing waste.
• Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
• Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
• Maintained clean and organized dining areas to uphold restaurant hygiene standards.

• Used Cidex OPA for the sterility of ENT scopes for the clinic floor.
• Maintained sterility within my department.
• Created new procedures for cleaning and handling instruments.
• Took care of the book keeping for each item.
• Used Sterrad machine for cystoscopies.
• During downtime I would assist patients to their rooms, taking vital sigh's and concerns the the doctor.

• Reviewed surgical requirements and prepped operating room with appropriate tools, equipment and instruments.
• Operated or monitored lights, machines or equipment to support proper operation.
• Handed instruments and supplies to surgeons and surgeons' assistants.
• Scrubbed arms and hands and assisted surgical team with scrubbing, masks and surgical clothing.
• Monitored and assessed operating room conditions and patient and surgical team needs.
• Prepared patients for surgery by positioning on operating table and covering with sterile surgical drapes to prevent exposure.
• Held instruments and quickly handed to surgeon during procedures.
• Adhered to OSHA protocols when sterilizing instruments, discarding medical supplies and disposing of waste.