Jaliyah Whalen

• Delivered exceptional customer service in fast-paced environment
• Operated fryers and grills according to safety standards
• Maintained cleanliness of workstations and dining areas
• Collaborated with team to ensure efficient food preparation and delivery
• Handled cash transactions and managed point-of-sale system accurately
• Monitored inventory levels, restocking supplies as needed
• Resolved customer inquiries to enhance overall satisfaction
• Worked well with teammates and accepted coaching from management team.
• Provided excellent customer service by greeting customers and meeting quality expectations.
• Worked front counter, drive-thru and other areas.
• Took orders, prepared meals, and collected payments.
• Maintained a clean and organized workspace, ensuring a positive environment for both staff and customers.
• Collaborated with team members to complete orders.
• Improved customer satisfaction by consistently providing friendly and efficient service.
• Enhanced team productivity by effectively collaborating with colleagues on tasks and responsibilities.
• Utilized strong communication abilities to relay order details clearly between front-of-house staff and kitchen team members.
• Resolved customer complaints quickly and professionally, ensuring repeat patronage.
• Demonstrated strong multitasking abilities by balancing order-taking duties while addressing customer inquiries or concerns simultaneously.
• Assisted fellow crew members during peak hours, ensuring smooth operations without compromising quality standards.
• Completed transactions accurately while maintaining superior cash handling skills and following security protocols.
• Assisted other team members to achieve goals.
• Showcased excellent problem-solving skills when faced with unexpected challenges, working to find effective solutions and maintain customer satisfaction.
• Contributed to the achievement of company targets through consistent delivery of high-quality service.
• Assisted in increasing sales through upselling menu items and promoting limited-time offers to guests.

- Demonstrated strong communication

- Counted cash on hand

- Answered phone calls

- Worked with team Members

- Manage inventory of equipment and supplies

- Created a welcoming atmosphere

- Developed a positive relationship with regular guests

- Demonstrated Leadership

- Utilized problem-solving skills when faced with unexpected challenges

• Greeted patients warmly, ensuring a positive first impression upon arrival.
• Managed appointment scheduling using dental practice management software, optimizing daily operations.
• Answered phone calls efficiently, providing information and resolving patient inquiries promptly.
• Processed patient intake forms accurately, ensuring compliance with privacy regulations.
• Collaborated with dental staff to streamline patient flow and minimize wait times.
• Maintained cleanliness and organization of front desk area, enhancing overall clinic appearance.
• Assisted in insurance verification processes, improving billing accuracy and efficiency.
• Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
• Implemented new procedures for managing patient records, enhancing data retrieval speed and security.
• Scheduled, coordinated and confirmed appointments and meetings.
• Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
• Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
• Collected room deposits, fees, and payments.
• Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
• Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
• Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
• Developed strong working relationships with team members, fostering a positive work environment.
• Completed data entry and filing to keep records updated for easy retrieval.
• Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.
• Increased guest retention by maintaining a welcoming and organized reception area.
• Verifying PPO insurances to ensure that they are valid with their co-pay