Summary
Overview
Work History
Education
Skills
Critical Skills
Community Service
Accomplishments
Affiliations
Timeline
Generic

Jaliyah Williams

Indianapolis,IN

Summary

I am a very honest and straightforward person. When it comes to being in the work industry I started at 14. Very hard working and passionate about the things I am working towards. I am skilled with welcoming guests, maintaining entrances and balancing server loads to optimize operations. Collaborative, hardworking and efficient at prioritizing and handling simultaneous tasks to promote positive experiences.

Overview

3
3
years of professional experience

Work History

Server

Waffle House
Indianapolis, IN
08.2023 - Current
  • Greeted guests and provided menus.
  • Provided excellent customer service to ensure satisfaction.
  • Took orders from customers accurately and in a timely manner.
  • Checked food before serving it to customers.

Cook, Cashier, Expo

Buffalo Wild wings
Indianapolis, IN
06.2022 - 06.2023
  • Cooked all the complex things on the menu that weren't frys or chicken, Bagged all the food items up, Serving the food
  • Cleaned kitchen equipment, surfaces, utensils and dishes.
  • Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.
  • Supervised and trained kitchen staff on proper preparation techniques.
  • Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
  • Operated grills, fryers and broilers to cook items to quality guidelines.
  • Managed portion control using correct utensils during preparation and plating.
  • Set up and performed initial prep work for soups, sauces and salads.

Dietary Aide

Anthology of Meridian hills
Indianapolis
02.2022 - 06.2022
  • Opening and closing the dining area, Setting up for breakfast, lunch and dinner from 7-7 6 days a week, Making homemade desserts
  • Stocked supplies in dining areas as needed.
  • Assisted with preparation of snacks and other light meals.
  • Performed general cleaning duties such as sweeping floors, washing dishes, wiping countertops.
  • Cleaned and sanitized kitchen equipment and surfaces.

Cashier, Guest Service Representative

Target
Indianapolis, IN
08.2021 - 02.2022
  • Scanned and bagged groceries, Stocked and completed drive up orders, Doing returns for customers
  • Greeted customers and answered any questions they had about the store's products and services.
  • Processed returns and exchanges of merchandise in accordance with store policies.
  • Stocked shelves with merchandise when needed.
  • Issued receipts, refunds, credits or change due to customers.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.

Cashier

White Castle
Indianapolis
04.2021 - 08.2021
  • Greeted customers and answered any questions they had about the store's products and services.
  • Prepared food items according to company standards for quality and presentation.
  • Prioritized and organized tasks to efficiently accomplish service goals.

Education

BS in Business Administration – Marketing -

University of Indianapolis
05.2027

High School Diploma -

North Central High School
01.2023

Skills

  • Guest Engagement
  • Supply Restocking
  • Special Dietary Requirements
  • Banquet Coordination
  • Friendly, Positive Attitude
  • Supervision and Leadership
  • Verbal Communication
  • Quality Assurance
  • Conflict Resolution
  • Organization and Time Management
  • Task Prioritization
  • Communication
  • Team Building
  • PPE Use
  • Networking
  • Negotiation
  • Strong Work Ethic
  • Customer Service Expertise

Critical Skills

  • Guest Engagement- Being able to create and form relations with customers in any restaurants I have worked in.
  • Safe Food Handling- Taken several course over food safety in all the establishments I've worked in
  • Cash Handling- Able to count tills and set up draws, also counting and depositing money
  • Suggestive Selling- A sales expertise in selling special and promoted products.
  • Relationship Management-Creating relationships with higher ups by being an above and beyond worker with no problems
  • Customer Consultation- Able to have conversations with customers understanding their point of views with problems they may experience with the company
  • Braiding and Weaving- Been able to braid and sew hair since the age of 12
  • Innovative Hairstyling Techniques- Versatile with all my styling and able to be creative and have thoughts the customer may not be able to see
  • Performance Assessment- Able to give the company what is needed

Community Service

Me, my mother and sister volunteer once every few months at the humane society or our local church during their pantries.

Accomplishments

  • Volunteering for programs with big brother Big sisters
  • Volunteering at church local food shelters in the summers

Affiliations

  • I am my family local hairstylist , from my the girls and boys in my family.
  • a Versatile stylist can work with many hair types , with different ethnicities from cutting coloring and trims to sew-in, quick-weaves ,braids and also retwist
  • trained in doing nails and lashes

Timeline

Server

Waffle House
08.2023 - Current

Cook, Cashier, Expo

Buffalo Wild wings
06.2022 - 06.2023

Dietary Aide

Anthology of Meridian hills
02.2022 - 06.2022

Cashier, Guest Service Representative

Target
08.2021 - 02.2022

Cashier

White Castle
04.2021 - 08.2021

BS in Business Administration – Marketing -

University of Indianapolis

High School Diploma -

North Central High School

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Jaliyah Williams