Jaliza Dos Reis
Clermont,FL
Summary
Energetic, customer-focused individual with a positive attitude, & ability to multitask effectively, and maintain attentiveness in fast-paced environment.
Overview
5
5
years of professional experience
Work History
Team Leadership-Shift Lead
Chipotle Mexican Grill
03.2024 - Current
- Supervise, mentor & motivate new crew members by ensuring productivity & teamwork
- Delivered outstanding customer service by engaging with customers to resolve concerns for satisfaction while overseeing food prep, & line operations
- Maintained a clean, safe and positive work environment by ensuring food safety protocols and workplace follow safety standards
- Monitor inventory levels, assist with ordering supplies, and manage cash drawers accurately
Wendy’s Crew Member/Cashier
Wendy's
01.2023 - 03.2024
- Assist with a large team to prep food, maintain work cleanliness, and provide outstanding customer service for friendly experience
- Demonstrated attention to detail in accurately taking and preparing orders, including communicating with guests to ensure their satisfaction.
- Operate the register, process payments, and handle transactions responsibly
- Replenish supplies, condiments, and packaging materials as needed
Customer Service & Deli Prep
Bagel Bros Café
02.2021 - 12.2023
- Welcome customers warmly by creating a friendly & inviting atmosphere
- Accurately take orders in person or over the phone, ensuring clarity and attention to detail
- Assist in preparing bagels, sandwiches, coffee, and other menu items
- Operate register, handle cash and card transactions.
- Work closely with kitchen staff and other team members to ensure smooth operation
Education
High School Diploma -
Lake Minneola High School
Minneola, FLSkills
- Customer service focus
- Employee training
- Guest service
- Team motivation
- Conflict resolution
- Workplace safety
Timeline
Team Leadership-Shift Lead
Chipotle Mexican Grill
03.2024 - Current
Wendy’s Crew Member/Cashier
Wendy's
01.2023 - 03.2024
Customer Service & Deli Prep
Bagel Bros Café
02.2021 - 12.2023
High School Diploma -
Lake Minneola High School