Summary
Work History
Education
Skills
Timeline
Generic

Jalyn Arredondo-Fisher

Battle Creek,MI

Summary

Dynamic customer service professional with proven problem-solving abilities at XYZ Corp. Skilled in data entry and active listening, I excel in resolving complaints and enhancing client satisfaction. Recognized for improving call center operations, I leverage critical thinking to deliver exceptional service and foster community engagement.

Work History

Front Desk Customer Service Representative

Fort Custer Learning Center
2023 - 2025
  • Handled customer inquiries and suggestions courteously and professionally.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.

Call Center Representative

JV Telesales Inc
2020 - 2023
  • Handled customer inquiries and suggestions courteously and professionally.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.

Education

High School Diploma -

Calhoun Community High School
Battle Creek

Skills

    Customer Service

    Work From Home

    Problem-Solving Abilities

    Active Listening

    Critical Thinking

    Data Entry

    Call Center Community Service

    Customer Service

    Call Center Operations

    Complaint Solution

Timeline

Front Desk Customer Service Representative

Fort Custer Learning Center
2023 - 2025

Call Center Representative

JV Telesales Inc
2020 - 2023

High School Diploma -

Calhoun Community High School
Jalyn Arredondo-Fisher