Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jalyn Parks

Southaven,Mississippi

Summary

Friendly Head Cashier experienced in leading large teams with exceptional skill as trainer, team builder and project manager. Talented in accurately handling money, monitoring performance and resolving customer concerns in fast-paced environments. Quality-driven Cashier Team Lead with background training new cashiers and guiding employees. Patient and professional when leading others and improving staff skills. Expert at offering positive feedback and constructive criticism for upbeat atmosphere, smooth operations and ideal customer experiences. Motivated Cashier Team Lead with 4 years of experience training and encouraging new hires in busy retail locations. Proficient in break scheduling and task delegation. Comfortable handling customer-oriented or employee-instigated issues using soothing nature that prevents escalation.

Overview

3
3
years of professional experience

Work History

Cashier Team Lead

Newks Eatery Cafe
Southaven, MS
12.2022 - Current
  • Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
  • Streamlined cashier operations for improved productivity and reduced wait times.
  • Mentored junior cashiers with comprehensive training and ongoing guidance, boosting team performance.
  • Managed cash registers, ensuring accurate accounting and reducing discrepancies in daily reports.

Customer Service Cashier

Kroger
Southaven, MS
11.2021 - 11.2022

During my time at Kroger I learned a lot about the customer service aspect of retail, and it helped me feel more connected to the people that I was helping.

  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Collaborated with team members to ensure smooth operations during peak hours.
  • Processed returns and exchanges with care, adhering to store policies while prioritizing customer satisfaction.
  • Utilized strong product knowledge to upsell items when appropriate, boosting overall sales revenue.

Cashier

Abbays
Southaven, MS
10.2020 - 07.2021

I started working at Abbay's was about 14 years old and within my time there I was a cashier and even sometimes would help out with the kitchen, I enjoyed my time there and only left due to management.

  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.

Education

No Degree - Biological And Physical Sciences

University of Memphis
Memphis, TN
05.2027

High School Diploma -

Southaven High School
Southaven, MS
05.2023

Skills

  • Transaction Approvals
  • Shift Scheduling
  • Adaptability and Dependability
  • Flexible Schedule
  • Positive Attitude
  • Cashier Training
  • Team Leadership
  • Store Opening and Closing
  • Customer Service
  • Heavy Lifting
  • Merchandise Stocking
  • Money Handling

Timeline

Cashier Team Lead

Newks Eatery Cafe
12.2022 - Current

Customer Service Cashier

Kroger
11.2021 - 11.2022

Cashier

Abbays
10.2020 - 07.2021

No Degree - Biological And Physical Sciences

University of Memphis

High School Diploma -

Southaven High School
Jalyn Parks