Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Jalyn Poythress

Pell City

Summary

I consider myself to have strong organizational and customer service skills that have been acquired through working among a fast-paced pharmacy environment as well as busy grocery stores. Some traits that I will be proudly bringing to the table include managing phone calls and inventory, as well as providing great customer service. My goal is to use these skills and learn many more in a new challenging role and hopefully create strong relationships with my peers.

Overview

4
4
years of professional experience

Work History

Pharmacy Technician

Odenville Drugs
02.2023 - Current
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
  • Ordered prescription drugs daily to replenish stock and increase inventory in anticipation of need.

Pharmacy Technician

Publix Pharmacy
02.2022 - 02.2023
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.

Cashier/Bagger

Publix
09.2021 - 02.2022
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Provided backup support for other departments (primarily the pharmacy) when needed, showcasing versatility as well as strong work ethic.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Education

Jefferson State Community College
Pell City

St. Clair County High School
Odenville
05-2020

Skills

  • Work ethic and integrity
  • Drug inventory organization
  • Workflow optimization
  • Customer assistance
  • Professionalism and courtesy
  • Honest and dependable
  • Cash register operation

Interests

  • Reading
  • Photography
  • Gym Workouts
  • Road Trips
  • Music

Timeline

Pharmacy Technician

Odenville Drugs
02.2023 - Current

Pharmacy Technician

Publix Pharmacy
02.2022 - 02.2023

Cashier/Bagger

Publix
09.2021 - 02.2022

Jefferson State Community College

St. Clair County High School

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