Summary
Overview
Work History
Skills
Timeline
Generic

JALYN REEVES

Memphis,TN

Summary

Helpful Hostess processes customer transactions, organizes reservations and coordinates dining room staff. Demonstrated success in working with staff to create unique dining experiences.

Overview

7
7
years of professional experience

Work History

Head Hostess

Libro At Laurelwood
01.2020 - Current
  • Enhanced customer satisfaction by efficiently managing reservations and accommodating special requests.
  • Streamlined the seating process for increased efficiency and reduced wait times for guests.
  • Trained and mentored new staff members to ensure consistent service quality and adherence to restaurant policies.
  • Collaborated with management to develop strategies for improving overall guest experience and increasing repeat business.


Child Care Center Teacher

Bright Ideas Enrichment Center
08.2019 - 12.2019
  • Promoted healthy growth and development by creating personalized feeding, sleeping, and bathing schedules for each infant.
  • Reduced parental anxiety by providing comprehensive education on newborn care techniques and milestones.
  • Ensured a safe environment by adhering to strict hygiene standards and maintaining cleanliness of all nursery areas.


Head Hostess

HOOTERS
05.2017 - 01.2019
  • Streamlined the seating process for increased efficiency and reduced wait times for guests.
  • Enhanced customer satisfaction by efficiently managing reservations and accommodating special requests.
  • Managed communication between front-of-house and back-of-house staff for smoother service during peak hours.
  • Implemented effective reservation system updates to optimize table turnover rates without sacrificing guest satisfaction.

TEAM LEADER

JETS PIZZA
12.2016 - 05.2017
  • Managed conflict resolution among team members fostering a positive and collaborate work environment with a knack for teamwork
  • Dexterity food expertise safety knowledge
  • Answer phone system taking down complex customer orders providing customer service orientation, familiarity with point of sale system
  • Operated pizza oven along with all other kitchen equipment

Skills

  • Greeting and Seating
  • Menu Presentation
  • Reservation Planning
  • Service Prioritization
  • Guest Service
  • High-Volume Dining

Timeline

Head Hostess

Libro At Laurelwood
01.2020 - Current

Child Care Center Teacher

Bright Ideas Enrichment Center
08.2019 - 12.2019

Head Hostess

HOOTERS
05.2017 - 01.2019

TEAM LEADER

JETS PIZZA
12.2016 - 05.2017

Similar Profiles

CREATE PROFILE
JALYN REEVES