Sydnie Reid
Port Saint Lucie,FL
Summary
Positive and upbeat professional makes guests feel welcome while balancing diverse business requirements. Knowledgeable about server loads, kitchen output and customer preferences. Successful in maintaining productivity and calm in fast-paced environments.
Overview
2
2
years of professional experience
Work History
Head Hostess
IHOP
Ocala, Florida
06.2024 - Current
- Assisted with seating arrangements for large groups and special occasions.
- Maintained inventory of supplies necessary for hosting duties such as menus, tablecloths, silverware.
- Monitored guests' needs throughout their stay and responded quickly to any issues or concerns that arose.
Cashier
Oudom Thai and sushi
DeLand, Florida
10.2023 - 05.2024
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Resolved customer complaints professionally in accordance with company policy.
Host/Server
Perkins Restaurant & Bakery
Port Saint Lucie
05.2022 - 08.2023
- Ensured compliance with health and safety regulations within the restaurant.
- Provided customers with accurate wait times and monitored waiting list.
- Contributed to team efforts by accomplishing related tasks as needed.
- Assisted other departments when needed such as bussing tables or delivering food orders.
- Answered customer inquiries regarding the menu, restaurant services, and special promotions.
- Took reservations over phone and in person.
- Managed incoming calls during busy shifts.
Education
Associate of Science - Political Science
Stetson University
Deland, FL05-2027
Skills
- Restaurant software proficiency
- Table assignment
- Greeting and seating
- Menu presentation
- Effective customer upselling
- Guest Relations
- Guest service
- Customer Service
- Greeting guests
- Phone Etiquette
Timeline
Head Hostess
IHOP
06.2024 - Current
Cashier
Oudom Thai and sushi
10.2023 - 05.2024
Host/Server
Perkins Restaurant & Bakery
05.2022 - 08.2023
Associate of Science - Political Science
Stetson University