Tiffany Davis
Maricopa,AZ
Summary
Adept at enhancing guest experiences, I excelled as Head Hostess at Native Grill & Wings, mastering restaurant software and showcasing exceptional communication. My proactive approach in training staff and managing high-volume dining led to significant repeat business, underlining my ability to merge technical proficiency with unparalleled guest service.
Overview
6
6
years of professional experience
Work History
Head Hostess
Native Grill & Wings
Maricopa, AZ
06.2019 - Current
- Stayed attentive to server availability and table turnover to quickly seat guests.
- Managed financial transactions including payments, refunds, discounts.
- Trained new staff on proper hosting procedures and policies.
- Consistently received positive feedback from guests and created repeat business by developing long-term relationships with customers.
- Answered telephone to provide dining information and take reservations.
- Identified needs of customers promptly and efficiently.
- Remained calm, stayed professional, and provided exceptional service on calls, even when interacting with difficult individuals.
Education
High School Diploma -
Maricopa High School
Maricopa, AZ05-2019
Some College (No Degree) -
Central Arizona College
Coolidge, AZSkills
- Guest service
- Restaurant software proficiency
- Exceptional communication
- Check payment processing
- Guest relations
- High volume dining
- Effective customer upselling
Accomplishments
- While at Central Arizona College I had made the Deans List.
Timeline
Head Hostess
Native Grill & Wings
06.2019 - Current
High School Diploma -
Maricopa High School
Some College (No Degree) -
Central Arizona College
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