A'Nyah Speights
Greensboro,NC
Summary
I ran the front of the house at Roza Mayflower, making sure guests felt welcome when they came in. I handled reservations, seated people quickly, and took care of big groups having parties or celebrations.
I got to know our regular customers and learned how to keep things running smooth even when we got busy. When guests had problems, I listened and tried to make things right.
I also helped train other staff and made sure we all worked together to give people a good experience. My job was to help families and friends enjoy their time at our restaurant.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Head Hostess
Roza Mayflower Seafood Restaurant
06.2024 - Current
- Making People Feel Welcome I always greeted guests with a smile as soon as they came in. I wanted everyone to feel good about being there right away.Getting People Seated Fast I found ways to get tables ready quickly so guests didn't have to wait around too long. During busy times, this really helped keep everyone happy.Handling Big Groups I really enjoyed working with large parties - birthday dinners, family gatherings, work events. I made sure everything went smoothly from when they arrived until they left.Taking Care of Reservations I answered phones and helped walk-in guests while keeping track of how busy we were. I had to balance what people wanted with what our kitchen could handle so we didn't get too packed.Fixing Problems When guests had issues, I listened to what was wrong and worked with them to make it right. Most people just wanted to know someone cared about their experience.
Education
High School Diploma - Junior High Education
Southern Guilford High School
5700 Drake Rd, Greensboro, NC 27406Skills
- Guest service
- Reservation coordination
- Bar terminology
- Exceptional communication
- Food station setup
- Guest relations management
- Guest relations
- Dining area maintenance
- Table bussing
- Safe food handling
- Restaurant software proficiency
- Greeting and seating
- Dining room management
- Menu presentation
- Menu board art
Accomplishments
osha certified
cpr certified
Certification
osha and cpr
Timeline
Head Hostess
Roza Mayflower Seafood Restaurant
06.2024 - Current
High School Diploma - Junior High Education
Southern Guilford High School
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