Jalyn Stoudt
Bethlehem,PA
Summary
Ambitious Certified Nursing Assistant possessing extensive experience with patient care in medical settings. Proven history of excellent patient and customer service. Strong observational skills combined with excellent patient evaluation abilities.
Overview
4
4
years of professional experience
1
1
Certification
Work History
CNA
Genesis HealthCare
07.2023 - Current
- Streamlined communication between CNAs, supervisors, and other healthcare professionals to optimize patient care
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
Residential House Manager
Lehigh Valley Adult Services
10.2021 - 06.2023
- Created detailed reports regarding facility conditions, incident occurrences, or other pertinent information as requested by ownership or management personnel.
- Served as liaison between residents, staff, and external service providers to ensure seamless communication and coordination of services for the community''s benefit.
- Administered emergency response protocols effectively during crisis situations within the residence hall community setting area.
- Managed all intake and discharge paperwork and procedures for residents.
Med Tech/PCA
Bethlehem Manor
08.2021 - 11.2022
- Answered patient assistance calls, assessed needs, and offered qualified support.
- Facilitated meal planning, preparation, feeding assistance as needed while adhering to specific dietary restrictions or requirements.
- Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
- Collaborated with healthcare teams to develop individualized care plans, ensuring optimal outcomes for each patient.
- Documented patient information accurately in electronic medical records, ensuring continuity of care among healthcare providers.
Customer Service Representative
Onstar
03.2020 - 06.2022
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Education
General educational development -
Easton Area High School
01.2015
Skills
- Elderly Care
- Exceptional organization
- First Aid Training
- Staff Training
- Financial Management
- Calendar Management
- Active Listening
- Critical Thinking
- Data Entry
Accomplishments
CPR Certification
First Aid Certification
Certified Medication Aide
Certified Medication Technician
AED Certification CNA
Certification
- CPR Certification
- First Aid Certification
- Certified Medication Aide
- Certified Medication Technician
- AED Certification
- CNA
- BLS
Timeline
CNA
Genesis HealthCare
07.2023 - Current
Residential House Manager
Lehigh Valley Adult Services
10.2021 - 06.2023
Med Tech/PCA
Bethlehem Manor
08.2021 - 11.2022
Customer Service Representative
Onstar
03.2020 - 06.2022
General educational development -
Easton Area High School