Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jalyn Yarborough

Durham,NC

Summary

Detail-oriented and highly organized professional with extensive experience in data entry, scheduling, and providing exceptional customer service. Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and experienced in managing incoming calls, scheduling appointments, and maintaining accurate records. Skilled in handling sensitive patient information with confidentiality and patient care. Im able to multitask in fast-paced environments, ensuring efficient office operations, and supporting team members to achieve company goals. Strong communication skills, both written and verbal, with a focus on delivering a positive experience for clients and colleagues alike.

Professional caregiver with extensive experience in providing compassionate and reliable support. Adept at assisting with daily living activities, medication management, and mobility support. Strong focus on team collaboration and achieving results, ensuring adaptability to changing needs. Known for empathy, patience, and strong communication skills.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Honors PCA/CNA

Homeinstead
01.2024 - 03.2025
  • Assisting with daily living activities such as bathing, dressing, grooming, and feeding
  • In addition to personal care, the CNA ensures patient safety by monitoring for signs of discomfort, injury, or illness and assists with patient mobility, including transfers and ambulation
  • Ensuring patients attend their medical visits as required, and accompanying them to these appointments to provide support
  • I would also document patient care, vital signs, and observations in patient charts or electronic medical records (EMR) to ensure accurate and timely updates
  • Assisted patients with daily living activities, promoting independence and wellbeing.

Bartender/Waitstaff

The House
01.2020 - 01.2025
  • I am proficient in mixing and serving a diverse range of alcoholic and non-alcoholic beverages with precision and flair
  • I have the ability to provide exceptional customer service by engaging patrons, taking orders efficiently, and ensuring prompt delivery of order in a fast pace environment
  • Skilled in maintaining a clean and organized bar area, managing inventory, and processing transactions accurately
  • Possess in-depth knowledge of drink recipes, liquor brands, and responsible alcohol service practices

Sales Associate

Warby Parker
01.2022 - 01.2024
  • Responsible for answering customer inquiries over the phone, assisting with prescription data entry, and ensuring the smooth flow of daily operations
  • My tasks include maintaining a clean and organized work environment, ordering supplies as needed, and providing general administrative support
  • Also collaborate with team members to ensure excellent customer service and help meet business objectives
  • Strong attention to detail and organizational skills

PCA/CNA

In Terri's Hands
01.2018 - 01.2023
  • Provide direct care to patients, assisting with daily living activities, supporting patient health, and ensuring a safe and comfortable environment
  • I had to accompany patients to scheduled visits, and logged relevant health information in the system
  • Follow all safety protocols, including infection control procedures, and maintain patient confidentiality in accordance with HIPAA guidelines

Cashier

Delhaize
01.2016 - 01.2020
  • Assisting with everyday tasks including back stock and updating planograms
  • Providing excellent customer service to all customers
  • Running the register and retrieved carts

Stocker

Delhaize
01.2016 - 01.2020
  • Organized shelves, ran back stock, built displays for holidays and new items

Scan Analyst

Delhaize
01.2016 - 01.2020
  • Making signage for displays
  • Making and ordering tags
  • Covering DSD and HBC

Education

Associate General Education - LPN

Durham Technical Community College
04.2025

CNA Training -

Wisdom Health Academy
01.2025

Diploma -

CE Jordan High School
01.2017

Skills

  • Excel proficiency
  • Proficient in Microsoft Word
  • Proficient in Microsoft Outlook
  • Proficient in Canva
  • Social Media
  • Accurate data entry
  • Professional phone communication
  • Call Management
  • Certified in CPR
  • NC Nurse Aide 1 Registered
  • Vital Signs
  • Data confidentiality
  • Health information privacy
  • Office Machines
  • Project Planning
  • Appointment coordination

Certification

North Carolina Nurse Aide 1

Expiration Date: 3/31/2027

Timeline

Honors PCA/CNA

Homeinstead
01.2024 - 03.2025

Sales Associate

Warby Parker
01.2022 - 01.2024

Bartender/Waitstaff

The House
01.2020 - 01.2025

PCA/CNA

In Terri's Hands
01.2018 - 01.2023

Cashier

Delhaize
01.2016 - 01.2020

Stocker

Delhaize
01.2016 - 01.2020

Scan Analyst

Delhaize
01.2016 - 01.2020

CNA Training -

Wisdom Health Academy

Associate General Education - LPN

Durham Technical Community College

Diploma -

CE Jordan High School
Jalyn Yarborough