Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Jalynn Hankerson

Jalynn Hankerson

Baltimore

Summary

Experienced with managing office communications, schedules, and records. Utilizes strong organizational and multitasking skills to ensure smooth office operations. Track record of effective communication and problem-solving in dynamic environments.

Overview

4
4
years of professional experience

Work History

Receiving Associate

Thriftbooks
06.2024 - Current
  • Scan and organize inventory for shipment.
  • Pack orders based on suppliers' needs.
  • Received and inspected incoming shipments for accuracy and quality compliance.
  • Verified the accuracy of shipping documents, such as bills of lading, packing lists, and invoices.
  • Checked items to be shipped against work orders to confirm correct quantities, destinations, and routing.

Camp Secretary

YouthWorks Baltimore Summer Jobs
06.2021 - 08.2024
  • Managed scheduling and calendar coordination for executives, ensuring efficient time management.
  • Prepared and organized meeting materials, enhancing productivity during team discussions.
  • Facilitated communication between departments, improving interdepartmental collaboration.
  • Maintained accurate records and documentation, ensuring compliance with company policies.
  • Implemented filing systems that increased retrieval efficiency by streamlining document organization.

Sales Associate

Costco Wholesale
06.2023 - 06.2024
  • Provided excellent customer service by assisting members with inquiries and product selection.
  • Maintained a neat and organized workspace, contributing to efficient daily operations.
  • Maintained inventory levels by restocking shelves and organizing displays.
  • Processed sales transactions efficiently using point-of-sale systems.

Associate

Potbelly Sandwich Shop
04.2021 - 08.2022
  • Greeted customers with a friendly demeanor, and ensured a welcoming atmosphere.
  • Managed monetary transactions with precision.
  • Collaborated with team members to maintain cleanliness and organization within the restaurant.
  • Built relationships with customers by providing friendly customer service.
  • Organized backroom areas to maintain a clean and organized work environment.

Server

Party HQ
05.2022 - 08.2022
  • Delivered prompt, courteous service to patrons, enhancing dining experiences.
  • Provided excellent customer service in a fast-paced dining environment.
  • Demonstrated strong active listening skills to understand customer preferences.
  • Resolved customer inquiries and complaints efficiently using problem-solving techniques.

Education

High School Diploma -

Baltimore City College High School
Baltimore, MD
06.2022

Associate of Science - Business Administration

Baltimore City Community College
Baltimore, MD

Bachelor of Science - Business Administration

Xavier University of Louisiana
New Orleans, LA

Skills

  • Microsoft Excel
  • Microsoft Word
  • Microsoft Access
  • Customer Service
  • Problem-Solving
  • Organization
  • Attention to Detail
  • Tech-Savvy
  • Computerized Systems
  • Software Applications
  • Active Listening
  • Sales Transactions
  • Retail Merchandising
  • Time Management
  • Warehouse safety
  • Scheduling
  • Shipping procedures

Languages

French
Professional Working

Timeline

Receiving Associate

Thriftbooks
06.2024 - Current

Sales Associate

Costco Wholesale
06.2023 - 06.2024

Server

Party HQ
05.2022 - 08.2022

Camp Secretary

YouthWorks Baltimore Summer Jobs
06.2021 - 08.2024

Associate

Potbelly Sandwich Shop
04.2021 - 08.2022

Associate of Science - Business Administration

Baltimore City Community College

Bachelor of Science - Business Administration

Xavier University of Louisiana

High School Diploma -

Baltimore City College High School