Hostess/Restaurant Server
The Wooden Spoon
01.2024 - 05.2024
- Greeted and seated guests promptly, ensuring a welcoming atmosphere.
- Monitored dining area for cleanliness and organized seating to maximize capacity.
- Answered customer questions about hours, seating, and menu information.
- Assisted in training new hosts on greeting protocols and seating arrangements.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Completed daily side work and opening and closing duties without fail.
- Seated patrons based on guest preferences and seating availability.
- Managed cash register operations, accurately processing payments and handling transactions.
- Supported team members by assisting with training new staff on operational procedures.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
