JAMAAL BURROWS
Port St. Lucie
Summary
Strategic leader in management field known for high productivity and efficient task completion. Possess specialized skills in operational strategy, team leadership, and conflict resolution. Excel in communication, adaptability, and problem-solving to achieve organizational goals. Always upholding company standards to ensure staff and client satisfaction.
Overview
7
7
years of professional experience
Work History
District Manager
SafeSplash
port saint lucie
01.2025 - Current
- Mentored team members by demonstrating best practices for sales and customer service.
- Recruited and trained new employees to meet job requirements.
- Implemented quality control measures to uphold company standards.
- Led district operations to enhance customer experience and service delivery.
- Delegated work to staff, setting priorities and goals.
Claims Adjuster
Progressive
Port Saint Lucie
01.2024 - 01.2025
- Managed caseloads efficiently while meeting tight deadlines, without compromising quality standards.
- Negotiated claim settlements, and recommended litigation when a settlement could not be negotiated.
- Managed a high volume of claims while prioritizing urgent cases to ensure timely assistance during critical situations.
District Manager
AT&T
Port St. Lucie
08.2020 - 01.2024
- Research local market conditions.
- Develop forecasts, financial objectives, and business plans.
- Meet business goals and metrics.
- Direct all operational aspects, such as distribution operations, customer service, human resources, administration, marketing, and sales.
- Manage the budget and allocate resources appropriately.
- Address customer and employee satisfaction issues promptly.
Store Manager
AT&T
Port St. Lucie
01.2019 - 08.2020
- Ensure weekly/monthly sales quotas are met.
- Recruit, hire, and train the sales team.
- Develop individual quotas, and assign territories for team members.
- Provide detailed and accurate sales forecasts.
- Coach, mentor, and provide feedback to team members.
Education
Associate of Arts - Project Management
University of Maine At Presque Isle
Maine, NY12-2026
Associate in Arts (A.A.) - Business Administration
INDIAN RIVER STATE COLLEGE
Port Saint Lucie, FL01.2016
High School Diploma -
CENTENNIAL HIGH SCHOOL
Port Saint Lucie, FL05-2014
Skills
- Strong oral and written communication skills
- Project management
- Software proficiency
- Multi-unit management
- Human resource management
- Training and coaching
- Salesforce
- Microsoft Office
References
References available upon request
Timeline
District Manager
SafeSplash
01.2025 - Current
Claims Adjuster
Progressive
01.2024 - 01.2025
District Manager
AT&T
08.2020 - 01.2024
Store Manager
AT&T
01.2019 - 08.2020
Associate of Arts - Project Management
University of Maine At Presque Isle
Associate in Arts (A.A.) - Business Administration
INDIAN RIVER STATE COLLEGE
High School Diploma -
CENTENNIAL HIGH SCHOOL