Jamaal Hamblin
Elmwood Park,NJ
Summary
Highly motivated and detailed-oriented candidate passionate about using data to improve business performance and customer experience. Skilled at leveraging data to develop actionable solutions to business challenges and utilizing data mining and data visualization to create meaningful insights. Excellent technical aptitude and knowledge of programming languages, data analytics and data visualization.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Office Coordinator
Samaritan Service Staffing Agency
01.2019 - 04.2020
- Interacted with customers by phone, email, or in-person to provide information.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Maintained office supplies inventory by checking stock and ordering new supplies.
- Worked collaboratively with office staff to maintain smooth operations and team readiness for unexpected demands.
- Managed office activities by maintaining communication between clients, tracking records, and filing all documents.
Mortgage Loan Coordinator
Intercontinental Capital Group
01.2018 - 12.2019
- Communicated with clients, processing teams and other third parties to achieve prompt loan closings.
- Maintained high level of customer satisfaction by providing prompt and accurate loan status updates.
- Worked with underwriters to fix application problems and resolve issues.
- Followed up with clients on missing loan documents, providing guidance on best way to complete application process.
- Analyzed loan applications and credit reports to determine loan eligibility and risk level.
Business Loan Consultant
Riviera Finance
01.2017 - 12.2018
- Delivered outstanding service to clients to maintain and extend relationship for future business opportunities.
- Analyzed problematic areas to provide recommendations and solutions.
- Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
- Managed multiple deadlines across several businesses to meet dynamic needs of multiple clients.
Education
MBA - Finance
Iona College
New Rochelle, NY01.2017
Bachelor of Arts - Psychology
College of New Rochelle, The
New Rochelle, NY01.2011
Skills
- Excel
- Data Visualization
- Python Programming
- R Programming
- SQL Programming
- Tableau Software
- Data Mining
- Forecasting and Planning
Certification
Google data analytics certification professional
Timeline
Office Coordinator
Samaritan Service Staffing Agency
01.2019 - 04.2020
Mortgage Loan Coordinator
Intercontinental Capital Group
01.2018 - 12.2019
Business Loan Consultant
Riviera Finance
01.2017 - 12.2018
MBA - Finance
Iona College
Bachelor of Arts - Psychology
College of New Rochelle, The
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