Jamaal Young
Mansfield,TX
Summary
Seasoned Field Service Engineer with 16 years of experience in design, installation and maintenance of medical systems. Offering expertise in In vivo systems and unmatched troubleshooting skills.
Overview
20
20
years of professional experience
Work History
Field Service Engineer
Siemens Healthineers
06.2008 - Current
- Streamlined workflow processes, reducing downtime and increasing overall productivity in the field.
- Led efforts in maintaining accurate documentation pertaining to equipment history records, warranty claims, and service reports.
- Researched and implemented new technologies and equipment.
- Diagnosed and repaired problems with electrical and mechanical systems.
- Collaborated with engineering teams during product development phases to provide valuable insights from a field service perspective.
United States Air Force
USAF
06.2004 - 06.2008
- Gained strong leadership skills by managing projects from start to finish.
- Cultivated interpersonal skills by building positive relationships with others.
- Applied effective time management techniques to meet tight deadlines.
- Resolved problems, improved operations and provided exceptional service.
Education
Associate of Arts - Business Administration
Cedar Valley College
Lancaster, TXBachelor of Arts - Psychology
Ashford University
San Diego, CASkills
- Remote Support
- Project Management
- Performance Testing
- System diagnostics
- Mechanical Troubleshooting
- System repairs
- Customer Service Management
- Equipment Troubleshooting
- Troubleshooting and repair
Timeline
Field Service Engineer
Siemens Healthineers
06.2008 - Current
United States Air Force
USAF
06.2004 - 06.2008
Associate of Arts - Business Administration
Cedar Valley College
Bachelor of Arts - Psychology
Ashford University