Jamaica Brown

• Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
• Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
• Maintained a high level of product knowledge, providing accurate information to customers.
• Answered customer telephone calls promptly to avoid on-hold wait times.

• Managed and guided team of sanitation employees
• Trained team members in proper cleaning and sanitizing procedures
• Delegated work to personnel and checked performance against company guidelines
• Supervised employees and developed training programs to ensure maximum performance.

• Organized and prioritized tasks and activities and worked within strict timeframes and deadlines
• Supported customer service goals and enhanced relations through friendly, knowledgeable and positive communication.

I prof the trucks to collect samples of peanuts once done I load into bag and send down to be took back on the inside Mrs Mickey trained me hands on and I became great at it