Jamaica Harris

Work History

Duffys Bar an Grill

12.2019 - 04.2020

Handled high-pressure situations calmly during peak hours while maintaining exceptional service standards.
Developed strong multitasking skills by simultaneously managing multiple tables and attending to various guest needs.
Ensured accurate order-taking and timely delivery of meals to guests, resulting in positive feedback and repeat business.
Enhanced customer satisfaction by providing attentive and friendly service during busy shifts.

Warwick Golf Course

08.2017 - 11.2018

Collaborated with team members to consistently provide efficient service during peak hours.
Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.
Proved successful working within tight deadlines and a fast-paced environment.
Processed orders and sent to kitchen employees for preparation.
Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Inspected dishes and utensils for cleanliness.
Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
Checked guests' identification before serving alcoholic beverages.
Supervised set up of banquet food stations and coordinated service to multiple dining areas.
Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
Managed multiple orders simultaneously, ensuring accurate and prompt delivery of beverages to guests.

Ol Savannas

07.2017 - 11.2018

Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
Maintained clean and welcoming dining environment, ensuring a positive guest experience.
Remained calm and poised when dealing with difficult customers or during busy shifts.
Used cash registers and credit card machines to cash out customers.
Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
Kept server areas clean and stocked to increase efficiency while working tables.
Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.