Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jamail Nolley

Dallas,TX

Summary

Dynamic and dedicated professional with extensive experience in food service, notably at Ruth's Chris Steakhouse. Proven ability to enhance customer satisfaction through strong teamwork and effective time management. Skilled in resolving complaints swiftly, ensuring a positive dining experience while maintaining high service standards. Punctual and reliable, committed to excellence in every role.

Overview

18
18
years of professional experience

Work History

Banquet Server

QWICK
03.2017 - Current
  • Served appetizers, delivered entrees, and refilled beverages for banquet guests.
  • Managed multiple tasks simultaneously while maintaining composure under pressure in fast-paced banquet environments.
  • Set up banquet tables and chairs based on event requirements.
  • Demonstrated exceptional teamwork by collaborating with fellow servers to maintain a smooth flow of service during large-scale events.

Server/Steward

Cagney's Steakhouse (Norwegian Cruise Line)
06.2009 - 05.2025
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Server/Barista

Paradiso-Good Companions
08.2019 - 12.2022
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Bussed and reset tables to keep dining room and work areas clean.

Server/Banquet Server/Key Employee

Ruth's Chris Steakhouse
05.2007 - 06.2009
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.

Education

Associate of Arts -

Art Institute of Dallas
Dallas, TX

Skills

  • Strong teamwork
  • Time management
  • Customer service
  • Food service
  • Punctual and reliable

Timeline

Server/Barista

Paradiso-Good Companions
08.2019 - 12.2022

Banquet Server

QWICK
03.2017 - Current

Server/Steward

Cagney's Steakhouse (Norwegian Cruise Line)
06.2009 - 05.2025

Server/Banquet Server/Key Employee

Ruth's Chris Steakhouse
05.2007 - 06.2009

Associate of Arts -

Art Institute of Dallas

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