Ja'Mailah Underwood-Mathews
Ft. Pierce,FL
Summary
Certified Medication Technician with active Med Tech certification and current CPR and AED credentials. Reliable detail oriented professional with a strong foundation in safety compliance documentation and accuracy driven tasks. Known for remaining calm under pressure maintaining confidentiality and following procedures in fast paced environments. Quick learner with strong work ethic adaptability and a commitment to delivering high quality work across healthcare customer service and administrative roles.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Server and Hostess
Applebees
Ft. Pierce, FL
10.2025 - Current
- Delivered exceptional customer service, ensuring a positive dining experience for all guests.
- Managed timely order entry and processing to enhance kitchen efficiency and guest satisfaction.
- Collaborated with team members to maintain cleanliness and organization of dining area.
Luxury Retail Sales Associate
Nordstrom
Palm Beach Gardens, FL
07.2024 - 07.2025
- Assisted customers with product selection, enhancing overall shopping experience.
- Managed inventory levels through regular stock checks and replenishment processes.
- Collaborated with team members to execute visual merchandising strategies effectively.
Security Guard
Tact Tech Security
Port Saint Lucie, FL
10.2023 - 06.2024
- Monitored premises to ensure safety and security of property and personnel.
- Conducted routine patrols to identify and address potential security threats.
- Responded promptly to alarms and incidents, coordinating with emergency services as needed.
Receptionist
Green Shoots Academy
Ft. Pierce, FL
05.2022 - 08.2022
- Greeted visitors and directed them to appropriate personnel or departments.
- Managed incoming calls, providing information and transferring calls as needed.
- Maintained front desk organization and cleanliness to enhance professional atmosphere.
- Assisted in scheduling appointments and managing calendars for staff members.
Education
Bachelor of Science - Radiology
Indian River State College
Ft. Pierce, FLHigh School Diploma -
Fort Pierce Central
Ft. Pierce, FLSkills
Medication administration support
Patient safety and observation
Documentation and reporting
HIPAA awareness
Time management
Communication
Attention to detail
Team collaboration
Certification
CPR, AED, Med Tech
Timeline
Server and Hostess
Applebees
10.2025 - Current
Luxury Retail Sales Associate
Nordstrom
07.2024 - 07.2025
Security Guard
Tact Tech Security
10.2023 - 06.2024
Receptionist
Green Shoots Academy
05.2022 - 08.2022
Bachelor of Science - Radiology
Indian River State College
High School Diploma -
Fort Pierce Central