Jamal Ballard
Jonesboro,GA
The hardest thing to learn in life is which bridge to cross and which to burn.
David Russell
Summary
Focused Sales Manager committed to motivating others and offering extensive knowledge penetrating new territories and promoting product lines. Highly effective mentor driven to assess individual and group performance to implement improvements and set goals. Determined individual with background in establishing and nurturing lucrative partnerships. Goal-oriented manager with distinguished experience in retail/fast-food industries and proven leadership abilities. Expert in increasing productivity and customer satisfaction while driving revenue and sales. Committed to streamlining procedures while optimizing employee talent.
Overview
10
10
years of post-secondary education
19
19
years of professional experience
Work History
Senior Sales Manager
Macys Corporate Services Ltd.
Atlanta, GA
08.2020 - Current
- Established ambitious sales targets, managed deployment strategies and developed go-to-market plans to capitalize on every revenue opportunity.
- Formulated and presented innovative strategies to team members, executives and customers to build foundation for successful sales plans.
- Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
- Directed work of efficient administrative team maintaining accurate sales, inventory and order documentation.
- Improved sales processes to streamline customer acquisition and onboarding strategies.
Assistant Sales Manager
Dillard's
Atlanta, GA
02.2010 - 04.2017
- Liaised between customers and product development team to recommend product improvements.
- Expanded territories through customized mentoring, streamlined operations and personalized business relationships.
- Researched new products and services to drive revenue and support short- and long-term strategies.
- Used keystroks to keep track of sale's team performance metrics.
- Hired, trained and motivated sales and marketing professionals.
- Conducted daily effective sales huddles with 50-person team to focus on behaviors that would convert to sales.
- Attracted new clientele and developed customer relationships by hosting product-focused events.
- Coached 30 sales associates in product specifications, sales incentives and selling techniques, increasing customer satisfaction ratings 80%.
- Led targeted training programs to educate staff on product benefits and service capabilities.
- Introduced new inventory management measures, effectively decreasing product theft over 75% within 6months.
- Coordinated office operations and kept store in compliance with company standards.
- Directed work of efficient administrative team maintaining accurate sales, inventory and order documentation.
Manager
White Castle Management Co
The Bronx, NY
03.1999 - 09.2010
- Evaluated suppliers by assessing quality, timeliness and compliance of deliveries to maintain tight cost controls and maximize business operational efficiency.
- Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals.
- Delivered feedback to decision-makers regarding employee performance and training needs.
- Reviewed performance data to monitor and measure productivity, goal progress and activity levels.
- Raised performance in areas of sales, management and operations by identifying and targeting areas in need of improvement.
- Onboarded new employees, including training, mentoring and new hire documentation.
- Established and administered annual budget with effective controls to prevent overages, minimize burn rate and support sustainability objectives.
- Recorded inventory sales into organization's weekly income report.
- Conducted monthly inventories of raw materials and components on work floor.
Education
High School Diploma -
06.1988 - 06.1998
MBA -
01.2021 - Current
Skills
Business growth and retention
Business development and planning
Order management
Coaching and mentoring
Decisive
Positive and upbeat
Systems and software programs
Verbal and written communication
Empowers high-performing sales teams
Performance tracking and evaluations
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Accomplishments
- Managed the Employee Of The Month award winning sales team at Macy's.
- Named "Manager of the Year" in 2010-2012.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of 75 staff members.
Timeline
Brown Mackie College - Atlanta - MBA,
01.2021 - Current
Senior Sales Manager - Macys Corporate Services Ltd.
08.2020 - Current
Assistant Sales Manager - Dillard's
02.2010 - 04.2017
Manager - White Castle Management Co
03.1999 - 09.2010
Bronx Academy For Software Engineering High School - High School Diploma,
06.1988 - 06.1998