Summary
Overview
Work History
Education
Skills
Timeline
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Jamal Cunningham

High Point,NC

Summary

Motivated human resources professional with a drive for serving as a dedicated support specialist and energetic team member. Adept in assisting with recruitment, as well as the management of existing employees. Experienced in managing employee and community outreach programs, and dedicated to working towards the mission of a company.

Overview

4
4
years of professional experience

Work History

Healthcare Recruiter

ChenMed
03.2022 - Current
  • Nurturing, building, and cultivating business-to-business partnerships to generate new patient opportunities year-round
  • Driving new member growth by appropriately educating potential patients on ChenMed's proposition and healthcare model
  • Building strong relationships with over 10 brokers/insurance agents/case workers/third party vendors associated with seniors while developing and executing specific broker, partner strategies, and plans
  • Leveraging market and sales tools to identify solutions and sell to new customers
  • Maintaining up-to-date client information using CRM Tool: Salesforce
  • Utilizing CRM tool to document interactions with clients and ensuring effective management of leads
  • Planning, coordinating, and executing local events within the community (information tables, health fairs, doc talks, etc.)
  • Utilizing social media platforms to create campaigns to recruit candidates

Parking Operations Administrative Assistant

Raleigh-Durham Airport Authority (RDU Airport)
02.2021 - 03.2022
  • Provided administrative support for Parking & Transportation Departments
  • Established and maintained accurate parking files and records of employees and customers
  • Initiated and completed forms for employee transactions, ensured proper approvals, and forwarded to appropriate area
  • Assisted with onboarding over 20 new employees
  • Processed refunds & transactions for parking tickets and parking fees
  • Performed general administrative duties such as: data entry, collected and sorted HR mail, miscellaneous projects
  • Generated accounts payable reports for parking management review to aid in financial and business decision making
  • Performed appropriate disciplinary action against employees or customers who violated rules and regulations

Branch Administrative Assistant

Fastenal
02.2020 - 02.2021
  • Processed over $200,000 in sales by providing pricing quotes to vendors and/or clients
  • Maintained and updated customer P&L tracking across multiple different accounts
  • Managed paper & electronic filing systems, recorded information, updated paperwork and maintained documents
  • Delivered friendly assistance with onboarding new hires throughout hiring process
  • Maintained confidentiality of private banking information with discretion, diplomacy and professionalism
  • Partnered with high net worth customers to answer complex questions and solve operational issues while delivering superior customer service
  • Participated in recruitment and selection process for over 15 new hires
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail
  • Maintained over 50+ excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests

Education

Bachelor of Business Administration - (Concentration: Human Resources)

North Carolina Central University
Durham, NC
05.2021

Skills

  • Customer Service
  • Conflict Resolution
  • Payroll Management
  • Recruitment
  • Microsoft Excel
  • Communication and Organizational Skills
  • Training & Development
  • HR Policy Manual Development and Implementation
  • Employee Relationship Management
  • Attention to detail and results driven
  • Administrative Skills
  • Skilled multi-tasking
  • Database Security
  • Onboarding new hires

Timeline

Healthcare Recruiter

ChenMed
03.2022 - Current

Parking Operations Administrative Assistant

Raleigh-Durham Airport Authority (RDU Airport)
02.2021 - 03.2022

Branch Administrative Assistant

Fastenal
02.2020 - 02.2021

Bachelor of Business Administration - (Concentration: Human Resources)

North Carolina Central University

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Jamal Cunningham