Jamal Davenport
Kentwood
Summary
Dynamic Fast Food Manager with proven success at Little Caesars, enhancing customer satisfaction through effective complaint resolution and operational improvements. Skilled in health and safety regulations, I trained staff in food preparation and compliance, ensuring high standards and loyalty. Recognized for swiftly addressing issues, fostering a positive dining experience.
Overview
2
2
years of professional experience
Work History
Fast Food Manager
Little Ceasars
08.2023 - 05.2025
- Trained new employees on company policies, procedures, and food preparation techniques to ensure consistent product quality.
- Improved customer satisfaction by implementing efficient service strategies and maintaining a clean, organized restaurant environment.
- Monitored cash handling procedures closely to prevent theft or discrepancies in revenue reporting accurately.
- Resolved customer complaints promptly and professionally, resulting in increased loyalty and repeat business.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
- Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
Education
Business Management
Davenport University
Grand Rapids, MISkills
- Health and safety regulations
- Operations management
- Food preparation
- Food safety compliance
Timeline
Fast Food Manager
Little Ceasars
08.2023 - 05.2025
Business Management
Davenport University
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