Jamal Dixon
San Jose,CA
Summary
Experienced professional with over 5 years in hospitality, sales, security, technology, and customer service. Skilled in managing tasks independently, communicating effectively, and handling multiple priorities. Proficient in office software and committed to delivering excellent service, driving sales, and maintaining safety and security standards.
Open and positive communicator with calm and level-headed approach to managing routine needs and meeting special challenges.
Overview
17
17
years of professional experience
Work History
Retail Sales Associate
Sunrun
01.2023 - Current
- Responsible for scheduling appointments for the Field Sales Team, and building the Sunrun customer base
Floor Lead
Jackie’s Place
01.2022 - 01.2023
- Building a family owned restaurant, hosting in a hospitality environment
Ambassador
AtYourGate
01.2019 - 01.2021
- Helping as a Ambassador in the airport terminals, helping customers with a new app, and providing top of the line service
- Getting the word out about The new app as well as deliver the orders placed on the mobile ordering app
Server- Wait Staff
Samurai Japanese Restaurant
01.2018 - 01.2019
- Welcome each guest with a friendly greeting and a smile, ensure food is delivered quickly and correctly
- Clean and reset tables
Security
Strategic Threat Management, Inc.
San Jose, CA
01.2016 - 01.2019
- Provide a visible deterrence to prohibited or suspicious activities in public and non-public areas such as the main building, outlying buildings, grounds, parking areas, stairways, tunnels, mechanical areas
- Respond quickly and effectively to emergency and non-emergency situations
- Escort persons and assist facility personnel, be alert for activities, which could result in injury to a person or damage to or loss of property
Kitchen Assistant, Server
Buca di Beppo
San Jose, CA
01.2016
- Assisted kitchen and wait staff in maintaining a sterile environment in the dining area
- Welcome each guest with a friendly greeting and a smile, ensure food is delivered quickly and correctly
- And uphold high sanitation and safety standards
Kitchen Manager
Chipotle
Mountain View, CA
01.2013 - 01.2014
- Managed the complexities of the culinary preparation, sales cycles, and operations and courteous customer service in an open kitchen format
- Supervised the kitchen staff by recruiting, hiring, orienting, training, assigning, scheduling, and evaluation
- Ensured recipes, food preparations, and customer service met the quality specifications of the restaurant, applicable state and federal mandates
Wiring Technician for Apple Computers
Outsource Telecom/Building Technology Staffing
Silicon Valley
01.2008 - 01.2012
- Configuration, installation, and troubleshooting processes for Apple Computers' software, hardware, and accessory equipment, assembled and disassembled personal computer components, and cabling
- Responsible for running cabling in new or existing buildings, setting up new telecommunications frames, and repair or replace wiring cables
Education
FOA Certification - Premesis/Fiber Optic
01.2022
San Jose City College -
San Jose City College
San Jose, CA01.2015
Mission College -
Mission College
Santa Clara, CA01.2009
High School Diploma -
Foothill High School
06.2008
Skills
- Appointment scheduling
- Customer service
- Visitor tracking
- Sales prospecting
- Equipment safety
- Installing equipment
- Security operations
- Food preparation
Awards
- Santa Clara Realtors Essay Award 1st Place
- Community Entertainer Award of the year 1st place
- City of Milpitas Appreciation Award
- Member- Live the Dream Network- Community Youth Outreach
Timeline
Retail Sales Associate
Sunrun
01.2023 - Current
Floor Lead
Jackie’s Place
01.2022 - 01.2023
Ambassador
AtYourGate
01.2019 - 01.2021
Server- Wait Staff
Samurai Japanese Restaurant
01.2018 - 01.2019
Security
Strategic Threat Management, Inc.
01.2016 - 01.2019
Kitchen Assistant, Server
Buca di Beppo
01.2016
Kitchen Manager
Chipotle
01.2013 - 01.2014
Wiring Technician for Apple Computers
Outsource Telecom/Building Technology Staffing
01.2008 - 01.2012
FOA Certification - Premesis/Fiber Optic
San Jose City College -
San Jose City College
Mission College -
Mission College
High School Diploma -
Foothill High School