Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Jamal Kamara

Stafford,VA

Summary

Aspiring cybersecurity professionals are passionate about technology and dedicated to protecting sensitive data. I am eager to acquire extensive knowledge in information technology, aiming to become an expert in this field.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Junior System Administrator

SB Transportation
Dulles, VA
04.2023 - Current
  • Set up user accounts, permissions, and passwords using Active Directory.
  • Managed and created new employee emails and accounts using Microsoft Exchange and Office 365.
  • Maintained network security by routinely scanning company emails for instances of phishing and taught other staff members proficient phishing detection techniques.
  • Maintained database by entering new and updated customer and account information using a tracking dispatch software called Dr.Dispatch
  • Became proficient with Windows and Mac operating systems.

Logistics Team Member

GXO
Sterling
02.2022 - 01.2023
  • Assisted in the coordination of shipments, ensuring all documentation was accurate and up to date
  • Provided customer service support by responding to inquiries regarding shipment statuses or other logistics-related issues
  • Collaborated with warehouse and other entities to coordinate the physical movement of products between internal sites
  • Logged, processed, and followed up on merchandise authorization shipments in databases
  • Verified inventory computations by comparing them to physical counts of stock and investigating discrepancies.

Cashier/Stocker

DICK'S Sporting Goods
Dulles
05.2020 - 01.2022
  • Greeted customers and answered any questions they had about the store's products and services
  • Operated cash register efficiently and accurately, and processed payments by cash, check, credit card, gift card, or automatic debit
  • Answered customer inquiries regarding store policies and procedures
  • Delivered a high level of customer service to patrons using active listening and engagement skills.

Education

Associate of Science (Cybersecurity) -

Northern Virginia Community College
08.2024

Skills

  • Active Directory Management- Working Proficiency
  • Ticketing (Jira)- Working proficiency
  • Office 365 user management- Working Proficiency
  • Tier 1 Hardware and software troubleshooting- Working proficiency
  • Network technology [scan ports using NMAP/Zenmap pining
  • Customer service (5 years experience)
  • Familiar with Windows (7, 10, 11), Linux, and Mac OS
  • UNIX system administrative
  • Python- Working Proficiency

Certification

CompTIA Security, 03/2024

Timeline

Junior System Administrator

SB Transportation
04.2023 - Current

Logistics Team Member

GXO
02.2022 - 01.2023

Cashier/Stocker

DICK'S Sporting Goods
05.2020 - 01.2022

Associate of Science (Cybersecurity) -

Northern Virginia Community College

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Jamal Kamara