Jamal Vines Robertson
Milwaukee,WI
Summary
Skilled administrative team member with in-depth understanding of office procedures. Practiced problem-solver with friendly and caring mentality and excellent communication skills. Expertise in patient service and inner-office operations.
Overview
15
15
years of professional experience
Work History
Clinical Office Assistant
Aurora Sleep Medical Center
Greenfield, WI
02.2022 - Current
- Patient check-in and check-out processes
- Scheduling appointments based on provider orders
- Verifying insurance information
- Managing patient records and updating electronic health records
- Communicating with patients, providers, and other healthcare staff
- Resolving administrative issues and addressing patient concerns
Front Desk Receptionist
Hope Atlanta
Atlanta, GA
09.2018 - 01.2022
- Assisted in the preparation of meeting rooms.
- Drafted professional business documents, spreadsheets, and correspondence.
- Greeted clients and provided needed information directly to the appropriate personnel.
- Prepared daily reports and balanced cash to accurately reflect transactions.
- Provided administrative support including photocopying, faxing, and filing.
- Handled incoming and outgoing mail and packages.
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
25U Signal Support Systems Specialist
United States Army
Flint, MI
09.2009 - 03.2018
- Maintained signal support systems and provided technical advice to commanders, staff and subordinates.
- Maintained system logs or manuals to document testing or operation of equipment.
- Maintained inventory of all equipment associated with the signal support system.
- Used computers to control and monitor network status during battlefield operations.
- Repaired faulty components in communication devices using specialized tools and test equipment.
- Identified potential security risks within the system and took appropriate steps to mitigate them.
- Ensured compliance with applicable regulations when installing or maintaining communication networks.
Education
Associate of Arts - Human Services
Hopkinsville Community Colleges
Hopkinsville, KYSkills
- Patient scheduling expertise
- Goal setting and achievement
- Organizational growth
- Professionalism and discretion
- Continuous learning commitment
- Detail-oriented focus
Timeline
Clinical Office Assistant
Aurora Sleep Medical Center
02.2022 - Current
Front Desk Receptionist
Hope Atlanta
09.2018 - 01.2022
25U Signal Support Systems Specialist
United States Army
09.2009 - 03.2018
Associate of Arts - Human Services
Hopkinsville Community Colleges
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