Jamal Ross
Nottingham,MD
Summary
Highly motivated Community College student with extensive customer service and sales experience. Outgoing professional with track record of increased sales and improving buying experience. Effective and outgoing communicator offers personalized assistance to customers.
Overview
2
2
years of professional experience
Work History
Clothing Sales Associate
Walmart
01.2023 - 05.2023
- Increased customer satisfaction by providing exceptional service and assistance with clothing selections.
- Boosted store sales through effective merchandising, appealing visual displays, and strategic product placement.
- Maintained a clean and organized store environment for optimal customer experience and ease of locating merchandise.
- Collaborated with team members to achieve monthly sales targets and maintain high levels of performance.
Seasonal Worker
Kohls Warehouse
12.2022 - 01.2023
- Enhanced customer satisfaction by providing efficient and friendly service during peak holiday seasons.
- Supported inventory management tasks by conducting regular stock checks and updating records accordingly.
- Contributed to team success by consistently meeting or exceeding individual sales targets during seasonal periods.
- Expedited customer orders, working closely with shipping department to ensure timely delivery.
Store Associate
Lidl US
05.2022 - 12.2022
- Increased customer satisfaction by providing efficient and friendly service while handling transactions.
- Streamlined store operations by organizing merchandise displays and restocking shelves promptly.
- Assisted with inventory management, ensuring accurate counts and proper storage of products.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Worked multiple positions within shift.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Food and Grocery
Walmart
03.2022 - 05.2022
- Collaborated with team members to complete inventory counts accurately and efficiently.
- Maintained a clean and inviting store environment by regularly cleaning shelves, coolers, and storage areas.
- Optimized product visibility through strategic placement and attractive displays, driving customer interest.
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Helped customers locate desired items and transfer oversized items to vehicles.
Sortation Associate
Amazon
04.2021 - 12.2021
- Supported warehouse operations with manual loading and unloading of carts and palletizing of packages.
- Ensured accurate package delivery with attention to detail in labeling and scanning processes.
- Demonstrated adaptability by cross-training in various roles within the sortation center as needed.
- Managed time effectively to prioritize tasks, maintain consistent productivity levels, and meet performance metrics.
Education
Associate of Applied Science - Computer And Information Systems Security
The Community College of Baltimore County
Catonsville, MD12.2024
High School Diploma -
Kenwood High School Ib And Sports Science
Baltimore, MD06.2021
No Degree -
Sollers Point Technical High School
Dundalk, MD06.2020
Skills
- Cash Handling
- Customer Service
- Merchandise Restocking
- Product Merchandising
- Material Handling
- Storage Organization
- Loading and Unloading
Timeline
Clothing Sales Associate
Walmart
01.2023 - 05.2023
Seasonal Worker
Kohls Warehouse
12.2022 - 01.2023
Store Associate
Lidl US
05.2022 - 12.2022
Food and Grocery
Walmart
03.2022 - 05.2022
Sortation Associate
Amazon
04.2021 - 12.2021
Associate of Applied Science - Computer And Information Systems Security
The Community College of Baltimore County
High School Diploma -
Kenwood High School Ib And Sports Science
No Degree -
Sollers Point Technical High School
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