Summary
Overview
Work History
Education
Skills
Timeline
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jamal stevens

Ellicott City,MD

Summary

Dynamic Team Leader with a proven track record at Walmart, excelling in team motivation and conflict resolution. Skilled in fostering collaboration and maintaining safety standards, I effectively empowered team members, enhancing productivity and morale. Recognized for attention to detail and commitment to quality, ensuring operational excellence in diverse environments.

Overview

22
22
years of professional experience

Work History

Team Leader

Walmart
04.2011 - 03.2025
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
  • Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
  • Managed conflict resolution among team members, fostering a positive and collaborative work environment.
  • Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.

Sorter

UPS
10.2015 - 04.2017
  • Used hand-held scanners to sort items into specific categories.
  • Worked collaboratively with colleagues in fast-paced environment to meet tight deadlines for sorting.
  • Operated pallet jacks to move large and heavy items for sorting.
  • Reduced errors in the sorting process by conducting thorough quality checks and maintaining accuracy.

Vending Route Driver

Sweet N Vending
02.2007 - 08.2009
  • Adhered to all company policies and procedures, ensuring compliance with safety guidelines, food handling standards, and other industry regulations.
  • Ensured proper machine functionality through regular maintenance, cleaning, and minor repairs.
  • Strengthened relationships with clients by providing exceptional customer service and addressing concerns promptly.
  • Managed cash collections from machines, accurately counting funds and depositing them according to company procedures.
  • Maintained optimal product stock levels with regular inventory checks and reordering as needed.
  • Minimized product waste by closely monitoring expiration dates and rotating items accordingly.

Used Car Sales Associate

Eastern Motors
01.2003 - 06.2005
  • Cultivated strong relationships with clients, resulting in numerous referrals and repeat customers.
  • Answered telephone and email inquiries from potential customers.
  • Greeted customers on lot and in showroom to answer questions about brand and available inventory.
  • Facilitated clear communication between dealership and customers during the finalization of sales transactions, ensuring all parties were fully informed throughout the process.
  • Completed registration paperwork and sales documentation.

Education

GED - None

Centennial Highschool
Ellicott City, MD
07.1999

Skills

  • Teamwork and collaboration
  • Problem-solving
  • Attention to detail
  • Team motivation
  • People management
  • Safety
  • Flexible schedule
  • Cash handling
  • Teamwork
  • Forklift operation
  • Loading and unloading
  • Warehouse operations
  • Warehouse safety
  • General laborer
  • Shipping and receiving expert

Timeline

Sorter

UPS
10.2015 - 04.2017

Team Leader

Walmart
04.2011 - 03.2025

Vending Route Driver

Sweet N Vending
02.2007 - 08.2009

Used Car Sales Associate

Eastern Motors
01.2003 - 06.2005

GED - None

Centennial Highschool

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jamal stevens