Jamall Mitchell
Joliet,IL
Summary
Tactful Regional Human Resources Manager with 12 years of extensive experience in efficiently handling human resources operations. Competent in developing and implementing HR initiatives and strategies. Adept at creating and facilitating training for over 1600 associates.
Overview
11
11
years of professional experience
Work History
Regional Human Resources Manager
Purpose Care Home Health
07.2023 - Current
- Managed payroll data entry and processing for 450 employees on bi-weekly basis through ADP and HRIS systems.
- Successfully increase employee retention by 30% from previous year.
- Facilitated onboarding sessions and on-the-job training for all new hires on weekly basis.
- Addressed employee conflicts with appropriate urgency, following all corporate procedures.
- Audit employee's files to align with state and federal laws.
- Coordinated and implemented new policies, procedures and programs created by Human Resource President.
- Managed full-cycle recruiting process for applicants to promote a seamless onboarding experience which allows meeting weekly goals of 26 hires a week.
- Tracked eligibility and managed enrollment and administration of company 401K benefits.
Senior Human Resource Coordinator
Allied Universal Security Services
06.2020 - 07.2023
- Completed employee employment verifications and unemployment paperwork prior to hire or termination.
- Completed between 50 to 100 background and reference checks through state websites for all potential candidates on weekly basis, which resulted in weekly offering letters metrics being met.
- Conducted daily onboarding for roughly 10 new hires per class and allowing hiring metrics to be met of 30 new hires per week.
- Supported employee relations by being the bridge between management and security professionals decreasing turn over ratio by 3% resulting in NBOT decreasing monthly..
- Developed effective training plans for all new Human Resource coordinators for the Midwest region.
- Advised management on appropriate employee corrective steps.
- Maintained 1100 employee's confidential information through the company's HRIS programs, ICIMS, WINTEAM and ADP and Kronos program and kept employee live files up to date and accurate mirroring state and federal laws.
Human Resource Manager
Cunningham Insurance Agency
08.2012 - 03.2020
- Monitored and handled employee claims involving performance-based and harassment incidents.
- Maintained current knowledge of industry regulations and legislation to amend policies and promote compliance.
- Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
- Tracked 401K eligibility and managed enrollment and administration of company retirement and financial benefits plans.
- Monitored and updated employee information and salary changes, bonuses, deductions and garnishment in Pay Velocity and then in ADP payroll system. While responded to employee inquiries payroll-related questions.
- Reviewed time records for 60 employees to verify accuracy of information.
- Created and developed promotional paths and succession, retention and anniversary plans to reduce turnover and improve employee engagement in daily business process, which brought a growth of 20% of revenue, by retaining seasoned employees and saving on new hire onboarding classes.
Education
Bachelor of Arts - Applied Psychology
East West University
Chicago, ILAssociate of Science - Health Administration
Morton College
Cicero, ILSkills
- Labor Relations
- Retention Strategies
- Onboarding, Training, and Development
- ADP Workforce Now
- Employee Retention
- Recruitment
- Conflict Resolution
- HR Policies and Procedures
Timeline
Regional Human Resources Manager
Purpose Care Home Health
07.2023 - Current
Senior Human Resource Coordinator
Allied Universal Security Services
06.2020 - 07.2023
Human Resource Manager
Cunningham Insurance Agency
08.2012 - 03.2020
Bachelor of Arts - Applied Psychology
East West University
Associate of Science - Health Administration
Morton College
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