Maria Head
San Antonio
Summary
Dynamic Regional Human Resources Manager with a proven track record at Army & Air Force Exchange, enhancing employee engagement and reducing turnover through innovative retention strategies. Skilled in HR analytics and conflict resolution, I excel in fostering collaboration and implementing effective onboarding programs that align with organizational goals.
Qualified Human Resources Manager with robust background in managing regional HR operations. Proven track record of implementing HR strategies that align with company goals and enhance team productivity. Demonstrated expertise in employee relations and talent acquisition.
Overview
25
25
years of professional experience
Work History
Regional Human Resources Manager
Army & Air Force Exchange ( DoD)
06.1998 - 07.2023
- Implemented successful change management initiatives, supporting employees during organizational transitions.
- Conducted thorough employee evaluations, providing feedback and guidance for professional growth.
- Enhanced employee engagement by implementing innovative HR programs and initiatives.
- Liaised between multiple business divisions to improve communications.
- Coordinated implementation of people-related services, policies and programs through departmental staff.
- Planned, monitored and appraised employee work results by training managers to coach and discipline employees.
- Provided ongoing support to managers in areas such as performance management, conflict resolution, and coaching techniques.
- Led cross-functional teams in executing various HR projects aimed at enhancing overall effectiveness.
- Reduced turnover rates by developing effective retention strategies and fostering a positive work environment.
- Streamlined HR processes for increased efficiency and improved organizational performance.
- Created open lines of communication between HR department and employees for timely resolution of issues or concerns.
- Established strong relationships with key stakeholders to foster collaboration across departments and functions.
- Ensured compliance with federal, state, and local employment laws through diligent policy management.
- Developed comprehensive onboarding programs to improve new hire integration and increase retention rates.
- Managed talent acquisition process, ensuring the hiring of high-quality candidates aligned with company values.
- Collaborated with executive team to develop strategic HR plans in alignment with overall business objectives.
Education
Bachelor of Science - Business Administration And Management
University of Phoenix
Tempe, AZ04-2022
Skills
- HR policies and procedures
- HR analytics
- Diversity and inclusion
- Employee relations
- Training development
- Candidate sourcing
- Organizational development
- Pre-employment screening
- Recruitment strategies
- Talent acquisition
- Benefits administration
- Performance management
- Onboarding programs
- Workforce planning
- Wages and salary
- Succession planning
- Retention strategies
- Employment law
- Labor relations
- Workplace diversity cultivation
- Employee engagement
- Human resources operations
- Training and mentoring
- Team building
- Microsoft office proficiency
- Leadership development
- Employee onboarding
- Recruitment and hiring
Timeline
Regional Human Resources Manager
Army & Air Force Exchange ( DoD)
06.1998 - 07.2023
Bachelor of Science - Business Administration And Management
University of Phoenix
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