Outgoing student and highly-motivated employee with desire to take on new challenges. Experienced in fast paced environments, strong work ethic, adaptability, organized, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
Work History
Cafe Barista
Barnes and Noble College
Baltimore, MD
11.2023 - Current
Maintain regular and consistent attendance and punctuality.
Pleasantly greet and interact with customers during hectic periods to promote a fun, positive environment.
Receive payment from customers using cash registers or POS systems.
Prevent infections and maintain store professionalism by cleaning and sanitizing work areas daily.
Maintain and operate espresso machines, blenders, commercial coffee brewers, coffee pots, etc.
Listen carefully to customer requests and create personalized beverages, which improve sales.
NYPD Summer College Intern
New York City Police Department
New York, NY
05.2024 - 08.2024
Answered phone calls and scheduled appointments at the front desk of a high-volume police presence location.
Exemplified professionalism in an office setting through punctuality and leadership.
Organized and uploaded NYPD data files dating back to the 1980s, both manually and digitally.
Maintained the organization of the office by consistently and accurately reporting updates and requests from officers in allotted bookkeeping diaries.
Organized, scanned, and uploaded old NYPD film pictures to current databases to maintain the efficiency of police data logs.
Took and edited professional portraits of NYPD police officers and events.
Committed to a consistent 35-hour work week for the 4 months of the internship.
Camp Counselor
Plato Learning
New York, NY
05.2023 - 08.2023
Maintained accurate records including daily attendance logs, incident reports, and medical forms to inform parents and stay organized.
Worked with children of varying ages (5-12), interests, skills, and developmental levels in groups of 12 or more.
Safely led camp-related activities and ensured a safe environment for campers.
Collaborated with other camp counselors to design fun and enriching learning activities for campers.
Assisted with maintenance and upkeep of campgrounds to promote a clean environment.
Oversaw and taught campers basic principles to enhance well-being and safety measures in nature.
Certified Lash Technician
LashSwag
New York, NY
01.2021 - 08.2023
Established a clientele of 90+ customers over 2 consistent years by building rapport through consistent exceptional results and personability.
Successfully developed and maintained both a booking website and a social media page to express accessibility and professionalism to clientele.
Worked with high attention to detail to complete precise, long-lasting lash looks.
Maintained a clean and sanitary work environment in accordance with state health regulations.
Consistently answered DMs, phone calls, and emails to schedule client appointments.
Recorded, edited, and posted social media content: pictures and videos of lash sets, promotions, and customer reviews.
Retail Sales Associate
Old Navy
Brooklyn, NY
06.2021 - 08.2022
Worked to achieve complete customer satisfaction, offering each customer top-notch, personal service, and polite support to boost sales and customer satisfaction.
Organized racks and shelves to maintain store visual appeal, engaged customers, and promote specific merchandise.
Implemented up-selling strategies, such as recommending accessories and complementary purchases, to boost revenue.
Solved customer challenges by offering relevant products and services.
Increased sales by offering advice on purchases, and promoting additional products.
Education
Some College (No Degree) - Sociology
Morgan State University
Baltimore, MD
05-2026
High School Diploma -
Uncommon Charter High School
Brooklyn, NY
06-2022
Skills
Social Media content creation
Self-starting
Leadership
Teamwork
Familiarity with Excel, Microsoft, and Google Sheets
Customer service
Extreme attention to detail
POS and cash handling
Critical analytical thinking skills
Time management, punctuality, dependable efficiency
District General Manager at Barnes and Noble College- RCCD- Riverside City College, Moreno Valley College, Norco CollegeDistrict General Manager at Barnes and Noble College- RCCD- Riverside City College, Moreno Valley College, Norco College