Jamano Leslie
Marlton,NJ
Summary
Organized Technician with successful history of managing competing priorities and meeting challenging performance targets. Works well under pressure to complete physically demanding work. Safety-oriented team player with strong attendance record.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Certified Automotive Technician
Reedman Toll Auto
12.2017 - Current
- Completed customer orders and warranty services according to manufacturer specifications
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues
- Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases
- Changed, rotated, and balanced tires on different types of vehicles
- Serviced vehicles according to OEM-recommended maintenance schedules for oil changes, engine tune-ups, and fluid changes
- Analyzed and located malfunctions in brakes, motors, switches, and control systems
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement
- Maintained accurate records of time and materials required to perform repairs and service.
- Improved team productivity by effectively delegating tasks based on individual strengths and areas of expertise.
- Explained estimates and determined repair timelines to manage customer expectations.
- Increased repeat business by delivering exceptional customer service and building relationships with clients.
- Utilized advanced diagnostic tools to quickly identify root causes of complex automotive issues, expediting repairs and reducing labor costs.
- Utilized special alignment equipment and wheel-balancing machines to align wheels, axles, frames and steering mechanisms of automobiles.
- Inspected damaged vehicles to estimate repair labor cost and required parts expense.
- Investigated customer complaints to identify cause of malfunctions.
- Successfully diagnosed uncommon or challenging automotive issues by conducting thorough research and consulting with colleagues, ultimately resolving problems for satisfied customers
Automotive Technician
Volvo
01.2014 - 07.2017
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues
- Completed customer orders and warranty services according to manufacturer specifications
- Maintained functionality and reliability of engines, machines, and systems through regular diagnostic checks
- Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases
- Analyzed and located malfunctions in brakes, motors, switches, and control systems
- Changed, rotated, and balanced tires on different types of vehicles
- Serviced vehicles according to OEM-recommended maintenance schedules for oil changes, engine tune-ups, and fluid changes
- Replaced damaged, missing, or defective parts with new components
- Used specialized tools to detect leaks in gas and refrigerant systems.
- Utilized special alignment equipment and wheel-balancing machines to align wheels, axles, frames and steering mechanisms of automobiles
- Increased workshop efficiency by effectively organizing tools, equipment, and workspace for easy access during repairs
- Expanded service offerings with continuous professional development efforts, staying informed on new technologies within the automotive industry
- Cultivated a loyal client base through personalized consultations, listening attentively to each individual's needs before recommending appropriate solutions.
- Analyzed vehicle data using advanced diagnostic equipment
Skills
- Problem-solving abilities
- System Testing
- Repair Cost Estimation
- Customer Relationship Management (CRM)
- Calibrating systems
- Electrical failure expertise
- Brake systems understanding
- Optimizing engine performance
- Preventive maintenance services
- Diagnostic skills
- Electrical experience
- Troubleshooting skills
- Time management abilities
- Performance Tuning
Certification
Restraint Occupants, Drive line, HVAC Service
Timeline
Certified Automotive Technician
Reedman Toll Auto
12.2017 - Current
Automotive Technician
Volvo
01.2014 - 07.2017
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