Jamar Henry
Charlottesville
Summary
Accomplished professional promoting strategic planning to deliver best performance and risk management. Takes initiative and provides end-to-end solutions to create lasting value to company. Excellent interpersonal and communication skills to maintain effective relationships with internal and external stakeholders.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Insurance Agent/Broker
Family First Life
Charlottesville
06.2021 - Current
- Speak with individuals who have expressed interest in our products (cold calling)
- Gather new clients while serving the needs of existing policyholders, such as helping policyholders with filing and settling claims.
- Arrange and attend appointments with interested prospects - cultivate new business sales that drive revenue and promote customer retention and loyalty.
- Identify any medical needs during appointments, evaluate personalized insurance needs and draft a policy to suit the circumstances.
- Attending training to obtain working knowledge to promote and sell life insurance policies through different carriers.
- Sales and Management Training: Regularly updated training from current top producers and top agency managers.
- Traveled extensively to and from the customers. I have a license in Delaware, Maryland, Pennsylvania, Virginia and Florida.
- I work mostly in the field and remotely.
- Reviewed internal processes for identifying, measuring, monitoring and reporting risks.
- Evaluated existing policies and procedures related to compliance with industry regulations.
- Reviewed and monitored compliance with applicable laws, regulations, and policies to ensure compliance with regulatory requirements.
- Analyzed potential areas of risk and developed strategies to mitigate such risks.
Maintenance Technician/Operator - Regulated Large Area
W. L. Gore & Associates
Elkton
08.2017 - 08.2021
- Practicing and advocating safety policies
- Learning, practicing, supporting, and teaching the Gore Culture for new and experienced associates.
- Setting up, operating, troubleshooting, and maintaining complex PTFE process equipment
- Inspecting, testing, and troubleshooting product online and offline
- Performing detailed and accurate record keeping in a timely manner in a Regulated environment
- Following work instructions, SOP guidelines, and other modules of the Quality System
- Interacting and communicating with a cross-functional group, including the EH&S, Skilled Trade, PE, and NPD associates
- Worked with my sponsor (monthly learning sessions) to learn engineering basics of PTFE front end processing to better understand the manufacturing equipment/process.
- Demonstrated ability to multi-task and operate several pieces of equipment simultaneously in a safe manner.
- Operating and making decisions in a team environment
- Continuous Improvement – Board Owner, July 2019 – Present. Lead, Prepare, follow up on CI Ideas and engage team participation in the CI Board process as well as ensure that from each CI Board submission flows through the process.
- Training other associates on Montana and Leonardo
- TLO and SAT Training
Corporate Coach, Trainer, and Speaker
Right Now Coaching and Consulting
03.2018 - 05.2021
- Provided leadership Coaching and Training using the Maxwell Leadership content to companies and to executives/CEOs of small and medium sized businesses.
- Provided consistent training for the Cecil County Chamber of Commerce utilizing Everyone Communicates, Few Connects content.
- Hosted seminars to develop and add value to the business community.
- Assessed and discussed companies pain points and provided solutions that were implementable to the leadership and within the organization.
- Conducted research on industry trends and customer needs to identify potential opportunities for business growth.
- Facilitated meetings between stakeholders across departments to ensure alignment with corporate objectives.
Part Time - Business Owner
First and Last Commercial Services
Middletown
04.2015 - 09.2017
- Hauled trash using trailers and dumpsters to the landfill. Performed trailer inspections prior to every load and while in load to route.
- Pulled trailers daily to sites where work was to be performed and cleaned out Hoarder houses/ properties.
- Managed 3 – 5 Associates schedule, workload, and payroll.
ICQA - Internal Control Quality Assurance
Amazon
Middletown
08.2015 - 08.2016
- Control inventory accuracy by verifying that the system records matched actual inventory.
- Stocked Items according to Amazon’s Standard Code and inspected for product quality.
- Recorded damaged inventory and made repairs as needed.
Warehouse Worker
Johnson Controls
Middletown
02.2013 - 12.2014
- Ran the battery line successfully and led my warehouse workers, to ensure that production moves productively and efficiently.
- Communicated daily with Shift Supervisor on status of production line and issues encountered.
- Gather work orders and ensure that batteries are subbed.
Part Time - Business Owner
Delmarpa Janitorial Services, LLC
Wilmington
12.2009 - 09.2013
- Oversee the day-to-day janitorial activities for small and large facilities.
- Floor Maintenance - (Stripping/Waxing/Burnishing/Scrubbing/Recoating/Carpet Shampooing)
- Manage payroll, employees, revenue, and expenses using QuickBooks.
Utility II
Terumo Medical Corp
Elkton
07.2006 - 04.2011
- Performed job duties including inspecting, packing, and assembling of products.
- Maintained and followed ISO procedures, performed other job-related duties assigned including inputting orders into JD Edwards and pulling products from the warehouse.
- Demonstrated problem solving and analytical skills.
- Worked in a regulated quality system utilizing Good Laboratory Practices (GLP)
- Knowledgeable of the Instron machine operation.
- Lead Trainer in the IK Area for new associates from start to finish.
- Additional responsibilities: Continuous Improvement, Lead Auditor and 5S Champ.
- Prepared Biological Indicators and testing in a regulated lab environment.
- Presented Audit, 5S and continuous improvement updates during team meetings.
Education
Business Administration - Business Courses
Lancaster Bible College
Lancaster, Pennsylvania01.2020
Business Administration - Business Courses
Strayer University
Christiana, DE01.2009
High School -
Kent County High School
06.2006
Skills
- Regulatory compliance
- Cross-functional collaboration
- Risk assessment
- Process improvement
- Time management
Certification
- John Maxwell Leadership Coach, trainer, and speaker - licensed to coach and train any of the Maxwell method material produced by John Maxwell to help develop teams in the areas of leadership and communication.
- Gore classes: Inclusive Leadership (06/01/19), Building High Performance Teams (05/01/19), Leading Without Formal Authority (05/01/18), Influencing Others (04/01/18), Creating and giving business presentations (08/01/19), Situational Leadership (01/01/18)
Volunteer Experience
- Volunteer, The Basket Food Pantry, 09/01/12, 09/30/13, I Volunteered Faithfully. I Went and picked food up daily at Local Stores and held distribution Wednesdays and Saturdays under the leadership of Pastor Chris with The Bridge Church in Middletown Delaware.
- Member, Presidents Advisory Council Maxwell Leadership, 01/01/21, 01/31/22, I served on the President’s Advisory Council within Maxwell Leadership onboarding new members and ensuring that they hit their target goals as a member of the team.
Timeline
Insurance Agent/Broker
Family First Life
06.2021 - Current
Corporate Coach, Trainer, and Speaker
Right Now Coaching and Consulting
03.2018 - 05.2021
Maintenance Technician/Operator - Regulated Large Area
W. L. Gore & Associates
08.2017 - 08.2021
ICQA - Internal Control Quality Assurance
Amazon
08.2015 - 08.2016
Part Time - Business Owner
First and Last Commercial Services
04.2015 - 09.2017
Warehouse Worker
Johnson Controls
02.2013 - 12.2014
Part Time - Business Owner
Delmarpa Janitorial Services, LLC
12.2009 - 09.2013
Utility II
Terumo Medical Corp
07.2006 - 04.2011
Business Administration - Business Courses
Lancaster Bible College
Business Administration - Business Courses
Strayer University
High School -
Kent County High School