MARIE WALKER
Gold Benefits
Tampa,FL
1
Certification
17
years of professional experience
Experienced insurance professional equipped to deliver outstanding results. Skilled in risk assessment, policy management, and client relations, ensuring optimal coverage solutions. Strong team collaborator with focus on adaptability and effective communication. Known for reliability and achieving targets in dynamic environments.
Work History
Independent Licensed Medicare Insurance Broker
4 Months- Licensed agent selling Medicare Advantage plans; educate and enroll Medicare-eligible clients.
- Conduct needs assessments to match clients to plans (coverage, providers,prescriptions).
- Complete accurate enrollments and maintain CRM records; manage renewals and AEP outreach.
- Coordinate with carriers for member support, claims, and appeals.
- Maintain CMS/compliance, HIPAA adherence..
Key skills: Medicare product knowledge, consultative sales, customer service, documentation.
Licensed Health Insurance Sales Agent
2 Years- Enrolled clients in ACA and ancillary health insurance plans through consultative sales approach, ensuring personalized coverage fit.
- Enrolled clients into ACA and ancillary health insurance plans using a consultative sales approach.
- Submitted 86 applications in one week (company record)
- Top 5 out of 70 agents in first year
Licensing & Contracting Management
5 Years- Oversaw insurance licensing and contracting processes for agents nationwide, ensuring adherence to regulatory standards.
- Evaluated licensing applications and supporting documentation to ensure regulatory compliance and minimize errors.
- Collaborated with carriers, state agencies, and internal departments to effectively resolve licensing issues and streamline processes.
- Trained new employees on licensing procedures and documentation standards.
- Produced compliance reports and monitored renewal deadlines.
Patient Coordinator
3 Years- Verified insurance eligibility and secured prior authorizations and precertification to facilitate patient access to necessary services.
- Reviewed medical documentation to ensure compliance with insurance criteria for approvals.
- Communicated authorization decisions to patients, providers, and insurance companies.
- Maintained accurate patient records to support billing processes and ensure seamless claims submission.
Patient Care Coordinator
5 Years- Coordinated insurance benefits, eligibility verification, and prior authorizations to ensure timely access to oncology care.
- Maintained accurate documentation to support claims and facilitate insurance approvals.
- Collaborated with providers and insurance carriers to effectively resolve coverage issues and enhance patient care.
- Delivered exceptional customer service while maintaining regulatory compliance.
Education
Bachelor of Business Administration - Management
Skills
Medicare Advantage Plans
Medicare Part D
ACA Health Insurance
Consultative Selling
Client Needs Assessment
Objection Handling
Eligibility Verification
Regulatory compliance
Regulatory Documentation
Lead management
Telephonic Consultations
Cross-selling
Certification
- Licensed Medicare Insurance Broker | Medicare Sales Specialist
- Florida 2-15 Health, Life & Variable Annuity License
- Florida 4-40 Customer Representative License
Timeline
Independent Licensed Medicare Insurance Broker
Gold Benefits
04.2026 - CurrentRead More
Licensed Health Insurance Sales Agent
Healthcare Solutions
01.2023 - 01.2025Read More
Licensing & Contracting Management
Health Insurance Innovations, Inc.
01.2018 - 01.2023Read More
Patient Coordinator
Tampa General Hospital
01.2015 - 01.2018Read More
Patient Care Coordinator
Moffitt Cancer Center
01.2010 - 01.2015Read More
Saint Leo University
Bachelor of Business Administration from Management
Read More