Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jamar Pointer

Evanston,IL

Summary

Hard working, Competitive, Trust-worthy, and reliable from any standpoint. Very active and always ecstatic. Background consist of customer service, area cabling of system installations along with test & inspection of fire alarm safety systems and lastly project management. Well-organized and responsible with excellent communication and planning abilities. Strong multitasker and problem-solver with solid technical background.

Overview

5
5
years of professional experience

Work History

Project Manager

Malko Communications
09.2022 - Current
  • Supported senior managers and department leaders by completing projects and problem resolution under tight budgets and schedule demands.
  • Closely collaborated with project members to identify and quickly address problems.
  • Delivered high level of service to clients to both maintain and extend relationship for future business opportunities.
  • Maintained tactical control of project budgets and timelines to keep teams on task and achieve schedule targets.
  • Compiled information from multiple, reliable sources and uploaded to system using [Software].
  • Adjusted project plans to account for dynamic targets, staffing changes and operational specifications.
  • Streamlined project processes by implementing Agile methodologies, resulting in increased efficiency and reduced costs.
  • Established effective communication among team members for enhanced collaboration and successful project completion.
  • Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
  • Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
  • Oversaw implementation of new project management software, facilitating more efficient workflow and better project tracking.
  • Monitored project progress, identified risks and took corrective action as needed.

Fire Alarm Technician

Convergint Technologies LLC
12.2020 - 09.2022
  • Responded to maintenance calls and troubleshot devices.
  • Tested all newly installed fire alarms.
  • Inspected physical condition of automatic sprinkler systems to report conditions and suggest repairs.
  • Checked various multi-family residential and business construction sites to determine fire code compliance.
  • Prepared recommendations to eliminate potential fire and safety hazards at establishments.
  • Inspected buildings to locate hazardous conditions and fire code violations such as accumulations of combustible material, electrical wiring problems and inadequate or non-functional fire exits.
  • Located fire code violations and recommended actions to bring properties into compliance.
  • Arranged for replacement of defective fire fighting equipment and repair of fire alarm and sprinkler systems.
  • Wrote detailed reports of fire inspections, fire code violations observed and corrective recommendations offered.
  • Performed annual inspections on fire and security alarm systems under supervision of [Job Title].

Cable Technician

Comcast
12.2019 - 12.2020
  • Completed tests on system components using volt-OHM meters, spectrum analyzers and other useful tools.
  • Trained customers on equipment use, setup procedures and troubleshooting strategies.
  • Troubleshot and diagnosed systems using speed, ping and related tests.
  • Laid out cabling plans and ran through buildings to desired locations.
  • Continuously applied quality-improvement methodologies to improve work processes.
  • Installed, set up and repaired devices and system components.
  • Performed work for residential and commercial customers, including connecting, reconnecting, disconnecting or altering services.

Education

High School Diploma -

Evanston Township High School
Evanston, IL
2012

Skills

  • Self-motivated
  • Energetic personality
  • Dedicated
  • Fast learner
  • Personable and friendly
  • Computer proficient
  • Tech experience
  • Troubleshooting abilities
  • System repairs
  • Installing equipment
  • Configuring devices
  • Diagnosing issues
  • Customer service

Timeline

Project Manager

Malko Communications
09.2022 - Current

Fire Alarm Technician

Convergint Technologies LLC
12.2020 - 09.2022

Cable Technician

Comcast
12.2019 - 12.2020

High School Diploma -

Evanston Township High School
Jamar Pointer