JAMARCUS APKINS
GRAND BAY,AL
Summary
Observant Property Adjuster with 2 1/2 years of comprehensive experience investigating claims and determining correct amount of compensation for each case. Expertise in evaluating evidence such as photos and recordings to determine extent of damage. Proficient in calculating depreciation factors and replacement costs.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Property Desk Adjuster
CNC Catastrophe & National Claims
07.2021 - Current
- Enhanced customer satisfaction by efficiently managing property claims and providing timely updates on case progress.
- Streamlined the claims process for improved efficiency and faster resolutions, working closely with clients and insurance carriers.
- Achieved high levels of accuracy in damage assessments by thoroughly reviewing property inspection reports and estimates.
- Managed a high volume of claims, prioritizing cases based on urgency and complexity to ensure timely resolution.
- Collaborated with other adjusters, contractors, and appraisers to effectively coordinate property inspections and repair efforts.
- Reduced claim cycle time through effective communication with policyholders, keeping them informed throughout the entire process.
- Provided exceptional customer service while handling sensitive situations involving property damage and loss.
Property Claims Adjuster
MId-America Catastrophe Service
Education
High School Diploma -
Faith Academy
Mobile05.2021
Skills
- Team Collaboration
- Multitasking Abilities
- Negotiation Abilities
- Report Preparation
- Critical Thinking
- Problem Solving
- Time Management
- Empathy and Compassion
- Attention to Detail
- Claims Analysis
- Analytical Skills
Certification
• State Farm Auto
• State Farm Property
- NICTA Insurance Fraud Basic Certification
- Licensed [State Farm Insurance Adjuster] - AL TX GA MS MI FL IN
Timeline
Property Desk Adjuster
CNC Catastrophe & National Claims
07.2021 - Current
Property Claims Adjuster
MId-America Catastrophe Service
High School Diploma -
Faith Academy