Jamari M. Allen
ATLANTA,GA
Summary
Customer-focused professional skilled in personnel development and team collaboration. Anticipates client needs to enhance dining experiences while effectively resolving issues among staff and management. Seeking a full-time position that leverages strong interpersonal skills and time management to tackle challenges and deliver solutions.
Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Overview
2
2
Languages
1
1
Certification
6
6
years of professional experience
Work History
Beverage Manager, Lead Server, Bartender, Hostess
Delbar Middle Eastern
870 Inman Village Parkway
05.2023 - Current
- Cultivated warm relationships with guests, fostering loyalty and satisfaction through proactive management of customer service strategies
- Prepared intricate craft cocktails quickly and efficiently in a high-volume settings, while maintaining appropriate clean bar etiquette
- Trained new staff on menu knowledge, service protocols, and operational standards.
- Conducted performance evaluations for staff, providing constructive feedback for improvement.
- Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
- Promoted a positive workplace culture through teamwork, open communication, and mutual support among coworkers.
- Supported needs of 30 person wait staff who attended to specific needs of countless customers daily for Michelin recommended restaurant with social relevancy and intentionality.
Certified Pharmacy Technician
Walgreens Pharmacy
Winder, GA
11.2020 - 06.2025
- Solve customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items
- Verify patient data and billing information to discover and resolve erroneous bills due to systems errors, as well to address any concerns from patients and healthcare providers
- Performed various activities with a strong commitment to accuracy, efficiency and service quality, such as dosing, filling and labeling prescriptions
- Collaborated with pharmacists to manage medication inventories and maintain compliance with regulations.
- Assisted in training new pharmacy technicians in operational procedures and customer service standards.
- Coordinated verification and filling of more than 100 daily prescriptions in high-volume retail pharmacy environment.
Server
9 Mile Station
Atlanta, GA
05.2022 - 06.2023
- Delivered exceptional customer service in fast-paced environment, ensuring guest satisfaction and repeat business.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
Education
High School Diploma -
Loganville High School
05.2018
Skills
- Cocktail preparation
- Customer service management
- Customer relationship management
- Menu development
- Inventory management
- Supply chain coordination
- Health and safety compliance
- Public speaking
Certification
- Licensed Pharmacy Technician - 2020 to current
- First Aid/CPR Certified
Languages
Spanish
Limited Working
English
Native or Bilingual
Timeline
Beverage Manager, Lead Server, Bartender, Hostess
Delbar Middle Eastern
05.2023 - Current
Server
9 Mile Station
05.2022 - 06.2023
Certified Pharmacy Technician
Walgreens Pharmacy
11.2020 - 06.2025
High School Diploma -
Loganville High School