Summary
Overview
Work History
Education
Skills
Awards
Certification
Timeline
Generic

Terrence Boykin

Atlanta ,GA

Summary

Dynamic professional with over 9 years of experience in the hospitality industry, recognized for building a loyal clientele and enhancing team performance. Expertise in cocktail preparation and effective communication has led to successful training of new hires and optimization of workflows. Committed to maintaining high standards of service in fast-paced environments while adapting to diverse situations. Career goals include further leadership opportunities to drive team success and client satisfaction.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Server/Bartender Lead

Bartaco
Atlanta , GA
08.2018 - Current
  • Generated detailed preparation lists every day supporting uninterrupted team performance throughout the shift.
  • Greeted patrons promptly and explained how the restaurant functions for an organized experience.
  • Optimized workspace arrangement for seamless beverage preparation and delivery.
  • Make hand-crafted cocktails in display of the guest: cutting fruit, measuring drinks, and garnishing drinks.
  • Facilitated the implementation and training of new hires on efficient workflows.
  • Proficient in identifying food allergens to prevent adverse reactions.

Bartender

Davio’s
Atlanta, GA
08.2019 - 04.2021
  • Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
  • Greeted guests with friendliness and professionalism.
  • Highlight daily culinary features to guests, ensuring clarity on components and expense.
  • Demonstrated expertise in selecting complementary food and wine combinations.
  • Maintained high standards of conduct while building regular clientele.

Assistant Store Manager

American Eagle
Douglasville, GA
11.2015 - 08.2018
  • Fulfilled leadership responsibilities in the absence of the Supervisor
  • Developed reports that accurately track store and team performance to provide feedback to leadership
  • Actively identified processes and regression test system to identify and report any issues or improvements needed
  • Create system documentation and how to documents used to onboard and train employees
  • Provides administrative support to include preparing memos and correspondence, presentations and basic documentation
  • Daily responsible for the quality control and accuracy of employee’s work

Server

Shuckers Oyster House
Carrollton, GA
09.2016 - 01.2018
  • Presented menus and answered questions regarding items.
  • Provided excellent customer service to ensure satisfaction.
  • Delivered food orders promptly and courteously.
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.
  • Upheld high standards of sanitation in accordance with health department regulations.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.

Education

West Georgia Technical College - Business Administration

West Georgia Technical College
01.2017

Kennesaw State University - Business Administration

Kennesaw State University
01.2016

Skills

  • Cocktail Preparation
  • Managerial skills
  • Flexible Problem-Solving
  • Proficient in Task Prioritization
  • Accurate Calculations
  • Project management
  • Information Retention
  • Collaborative Teamwork
  • Effective Communication
  • Attention to Detail

Awards

  • Employee of the Month, American Eagle, 01/01/16
  • Certified Retail Trainer
  • Bartender of the Year-2023
  • Bartender of the Year-2024

Certification

  • Alcohol Certification
  • Food Handlers Card

Timeline

Bartender

Davio’s
08.2019 - 04.2021

Server/Bartender Lead

Bartaco
08.2018 - Current

Server

Shuckers Oyster House
09.2016 - 01.2018

Assistant Store Manager

American Eagle
11.2015 - 08.2018

West Georgia Technical College - Business Administration

West Georgia Technical College

Kennesaw State University - Business Administration

Kennesaw State University

Similar Profiles

CREATE PROFILE
Terrence Boykin