Jamari Mitchell
Toledo,OH
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
1
1
year of professional experience
Work History
Call Center Agent
Erie Home
Toledo, Ohio
07.2024 - Current
- Provided accurate information on products and services to customers.
- Identified customer needs by asking probing questions and actively listening to responses.
- Managed customer accounts, including updating account information as needed.
- Assisted customers with inquiries, issues and complaints via telephone, email and chat.
- Greeted customers in a professional and courteous manner.
Package Handler
FedEx
Perrysburg, Ohio
06.2023 - 11.2023
- Loaded and unloaded packages from delivery vehicles with manual and powered equipment.
- Organized packages according to type, size, destination, and other specifications.
- Followed safety procedures when operating heavy machinery such as forklifts and pallet jacks.
- Checked all outgoing shipments to ensure accuracy of contents.
Education
Computer Science And Engineering
University of Toledo
Toledo, OH05-2027
Skills
- Critical Thinking
- Excellent Communication
- Multitasking
- Problem-Solving
- Collaboration
- Microsoft Office
- Networking
Accomplishments
- Highschool Graduate with a 4.0 GPA
- National Honors Society President
- Student Council President
References
References available upon request.
Timeline
Call Center Agent
Erie Home
07.2024 - Current
Package Handler
FedEx
06.2023 - 11.2023
Computer Science And Engineering
University of Toledo