Summary
Overview
Work History
Education
Skills
Accomplishments
References
Timeline
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Jamari Mitchell

Toledo,OH

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

1
1
year of professional experience

Work History

Call Center Agent

Erie Home
Toledo, Ohio
07.2024 - Current
  • Provided accurate information on products and services to customers.
  • Identified customer needs by asking probing questions and actively listening to responses.
  • Managed customer accounts, including updating account information as needed.
  • Assisted customers with inquiries, issues and complaints via telephone, email and chat.
  • Greeted customers in a professional and courteous manner.

Package Handler

FedEx
Perrysburg, Ohio
06.2023 - 11.2023
  • Loaded and unloaded packages from delivery vehicles with manual and powered equipment.
  • Organized packages according to type, size, destination, and other specifications.
  • Followed safety procedures when operating heavy machinery such as forklifts and pallet jacks.
  • Checked all outgoing shipments to ensure accuracy of contents.

Education

Computer Science And Engineering

University of Toledo
Toledo, OH
05-2027

Skills

  • Critical Thinking
  • Excellent Communication
  • Multitasking
  • Problem-Solving
  • Collaboration
  • Microsoft Office
  • Networking

Accomplishments

  • Highschool Graduate with a 4.0 GPA
  • National Honors Society President
  • Student Council President

References

References available upon request.

Timeline

Call Center Agent

Erie Home
07.2024 - Current

Package Handler

FedEx
06.2023 - 11.2023

Computer Science And Engineering

University of Toledo
Jamari Mitchell